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行政许可审批绩效监察效能评估模型研究与实现

Research to the Efficiency Evaluation Model for Supervising Performance of Administration Permission Approval and Its Implementation

【作者】 王秀梅

【导师】 李春生; 范乃廷;

【作者基本信息】 东北石油大学 , 计算机技术, 2010, 硕士

【摘要】 绩效监察效能评估系统建立在行政并联审批系统之上,通过设计特定的规则来监控办事人员所处理的行政事务,并且将考勤系统,评价系统等多种数据进行集合,用科学的计算方法,分析这些数据,对各部门和办事人员的效能进行监控,并且时时报警,加强内部监督。本文基于行政并联审批系统实时采集行政许可的相关审批数据、发放满意度调查表对行政机关及其工作人员实施行政许可的行为满意度调查、采用不定期对行政机关及其工作人员实施行政许可的行为抽查等信息,通过扣分制、评分制和加分制等方法构建行政许可绩效评估模型,达到每月对行政机关及其工作人员进行量化测评。研究了构建行政许可绩效评估模型的非结构化原始信息收集机制和信息结构化方法。基于行政许可绩效评估模型实现了绩效监察评估系统。系统包括:行政机关及其工作人员在实施行政许可过程中的行政效能和廉洁情况监控;受理公民、法人和其它组织反映行政机关及其工作人员在实施行政许可过程中影响行政效能和违反行政纪律的投诉;行政机关及其工作人员实施行政许可情况检查;行政机关及其工作人员在实施行政许可过程中出现的影响行政效能和违反行政纪律行为调查;总结、宣传和推广行政机关及其工作人员在行政许可活动中高效运行的行政管理经验等。行政许可绩效测评电子监察实行量化测评,采用扣分制、评分制和加分制,每月对行政机关及其工作人员进行量化测评。绩效监察评估系统将多年人性考核转化成为根据实际工作量进行考核。它改变了政府形象、优化了政府管理机制、提高了办公效率,加强了内部监督;对从管理为主向服务为主的政府职能转变起到积极的推动作用;为政务公开提供一个重要的考核手段,有助于建设一个高效廉洁的政府。

【Abstract】 Efficiency evaluation system for supervising performance, which is based on administration parallel approval system, could monitor the administrative affairs that employees are handling through some specific rules, integrate the data of attendance system and evaluation system together, analyze this data with scientific computing method and control the efficiency between departments and employees, as well as alarm hourly to strengthen internal supervision.This thesis, based on administration parallel approval system, has established the performance evaluation model of administration permission in order to make the quantifiable evaluation of administrative organs and staff monthly. The model is established by collecting approval data of administration permission in real time, sending out satisfaction questionnaire to survey the satisfaction of administration permission behavior carried out by administrative organs and staff, sampling administration permission behavior of administrative organs and staff from time to time, as well as making use of deduct points system, marking system and bonus points system. This thesis has also constructed the collection mechanism of unstructured original information in performance evaluation model of administration permission and the method of structured information; meanwhile, evaluation system for performance supervising is implemented based on performance evaluation model of administration permission. The system is composed of five parts: monitoring the administration efficiency and probity condition conducted by administrative organs and staff during administration permission; accepting the complaint of citizen, legal person and other organizations caused by administrative organs and staff during administration permission, such as influencing administration efficiency and violating administration discipline; checking the condition of administration permission conducted by administrative organs and staff; investing the behavior of influencing administration efficiency and violating administration discipline emerged in the process of administration permission; summing up, propagating and popularizing the efficient experience of administrative organs and staff during administration permission. Electronic supervising of performance evaluation in administration permission implements quantifiable evaluation carries out quantifiable evaluation to administrative organs and staff monthly according to adopting deducts points system, marking system and bonus points system.Evaluating system for supervising performance changes the personality evaluation into the evaluation of real workload. It has transformed government image, optimized the mechanism of government management, improved office efficiency and enhanced internal supervising, also plays an important role in changing government function from management to service. Further more, it provides a significant evaluation method for government affairs openness and contributes to establish an efficient and probity government.

  • 【分类号】D035
  • 【被引频次】1
  • 【下载频次】170
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