【作者】 白小龙；

【导师】 卢向南；

【作者基本信息】 浙江大学 ， 管理科学与工程， 2010， 硕士

【副题名】以浙大科技园企业为例

【摘要】 随着知识经济的到来,企业快速有效获取知识的能力逐渐成为企业竞争优势的来源之一。对于企业,尤其是对知识更新速度快、科技水平高的高科技企业来说能否快速有效的获取知识变得越来越重要。本研究选择高科技产业集群内的企业为研究对象,在对国内外相关研究文献进行分析的基础上,分析了其企业间知识转移的特点,并按照知识转移的一般过程以及参与知识转移的客体、主体,系统地归纳了知识转移影响因素,然后对不同影响因素间以及影响因素与知识转移结果间的关系进行了研究。本文将知识转移影响因素分为四类:知识源因素、知识接收方因素、情境因素和被转移知识特性因素四类,构建了高科技产业集群内企业间知识转移影响因素模型,最后基于构思效度检验和实证分析的结果修正并验证了该模型。本文通过理论研究和实证分析发现:(1)软件、游戏、IT行业、机电行业的企业与培训教育以及销售营销行业的企业在企业间知识转移结果上存在显著差异,造成差异可能的原因是这两类行业的企业在进行知识转移时企业间关系亲密度程度不同。(2)当前,浙大科技园内的企业进行企业间知识转移时,关系亲密度、模糊嵌入性、发送动机与意愿对知识转移结果影响最大,是影响该高科技集群内企业间知识转移效果的最主要因素,而广为被学者所强调的吸收能力并不是主要影响因素,其原因可能是该集群内企业所接收知识的模糊性和嵌入性低,因而对接收方吸收能力的要求较低。(3)关系亲密度对知识特性与企业间知识转移结果起到调节作用。即相对于高关系亲密度,当关系密度低时,知识特性对知识转移结果影响作用更大。更多还原

【Abstract】 With the advent and development of knowledge economy, the ability of quickly and efficiently achieving the knowledge they need is gradually becoming an essential resource for enterprises to obtain competitive advantage, especially to the high-tech companies. Based on the review and analysis of relevant reseaches, this research selected enterprise in a high-tech industry cluster as research objects to analyze their charactors of knowledge transfer and summed up the influence factors. We concluded the affecting factors and divided them into four aspects: the knowledge source factors, the knowledge receptor factors, the knowledge factors and the situational factors, and built an influencing factors model of knowledge transfer. And this thesis also did Reliability Analysis and Validity Analysis to adjust this model, and did an empirical analysis to verify this model and relevant hypothesises.Through this research, we found that: (1) There is a significant difference between the two industry groups in knowledge transfer results.The first group are composed by software, electronic game, IT and electromechanical industries, and the second group includes the education&training industry and sales&marketing industries. By analysis, we found the difference may be from the differenct levels of the trustiness of the relationship. (2) The most important factors which affected the knowledge transfer results of the enterprises of Zhejiang University High-tech Park are the degree of the intimate and trusty relationship between knowledge transfer enterprises, the ambiguility and embeddedness degree of the transferred knowledge and the knowledge source’s transferring motivation &willingness. But the absorptive capacity which were emphersized by many scholars is not a main factors in this research, the reason can be the low ambiguility and embeddedness degree of the transferred knowledge which does not need high absorptive capacity. (3) The relationship between the two enterprises played a moderating role between the knowledge factors and transfer results.更多还原