【作者】 吕文静；

【导师】 毛雪岷；

【作者基本信息】 合肥工业大学 ， 管理科学与工程， 2008， 硕士

【摘要】 目前,世界各国的竞争日趋激烈,公务员作为政府工作人员,是国家行政管理的主体。公务员素质的高低对于一个地区、一个国家的竞争力具有举足轻重的作用。因此对公务员绩效考评的研究就显得非常重要。本文在广泛查阅国内外文献的基础上,首先对公务员绩效考评和胜任力模型的研究现状进行了概述;然后介绍了绩效考评常用的方法,并对各种常见方法进行了比较研究;其次针对公务员绩效考评的内涵及体征,提出了公务员绩效考评的理论依据,通过对我国现行公务员绩效考评的现状探究,指出了我国现行公务员绩效考评中存在的不足及原因。在以上工作的基础上,本文提出了基于胜任力模型的我国公务员绩效考评改进体系,并结合360度绩效反馈方法以及层次分析法和模糊综合评判对公务员的胜任力模型进行考评,同时进行了算例分析。该模型在一定程度上弥补了现行绩效考评方法的不足,对我国公务员绩效考评具有一定的积极作用。更多还原

【Abstract】 Nowadays, the competitions between nations is becoming fierce and fierce each day, so the qualification of civil servants, who work in government and forms the main subject of administrative management of one country, is playing a major role in the level of competitive strength of a district or a nation. Therefore, it is of great significance to study on the evaluation of civil servant’s performance.After referring to lots of domestic and international literature, this paper firstly presents an overview of current situation in study of evaluation of civil servant’s performance as well as its competency model. Secondly, it introduces several methods of evaluating performance that is widely used and then makes a comparative study on these methods. Furthermore, it raises the Theoretical basis of the evaluation, accordingly to its unique meanings and specifications, and points out its shortage and relevant reasons by way of research on its current status. Finally, based on competency model, this paper proposes an improved system to evaluate the performance and, through combination of 360-degree feedback, Analytic Hierarchy Process and Fuzzy comprehensive judgment, further evaluate the competency model and meantime give an example to testify the model. This model makes up to a certain extent the shortcoming of methods that is currently used and plays an active role in evaluation of civil servant’s performance.更多还原