【作者】 童宇鹏；

【导师】 尹贻林；

【作者基本信息】 天津理工大学 ， 技术经济及管理， 2006， 硕士

【摘要】 在中国,公共项目建设已经大规模的展开,项目管理理论也不断发展并得到了广泛的应用,然而在公共项目建设管理中仍存在着不少的问题,如:政府业主管理行为的不规范;只注重组织活动的数量和规模,忽视这些活动产生的实际效果;只注重投入,忽视产出,特别是在公共产品的产出难以衡量的情况下更是如此。上述问题是由于公共项目管理出现问题引起的。公共项目的管理体系应该包括管理者素质、“三大”控制、项目法人制、施工过程管理和综合管理等内容。每一种因素的管理不善都会给公共项目的顺利实施带来风险。因此,对于这些因素应当在项目管理过程中建立一种标准规范的方法进行评价并加以改善。在公共项目的管理过程中,应该根据具体项目的特定目标和准则,对项目所有相关问题进行系统研究分析和选择。面对大量的不确定性管理问题,由于没有精确的程序化和量化分析准则,再加上涉及各种利益冲突问题,参与决策的人员往往难以得出有效的管理绩效评价结论。本文将对国内外一些成熟的标杆管理思想进行比较研究,将标杆管理在企业中的操作理念转移到公共项目管理绩效的改善方面。通过实例对国内的公共项目管理工作进行剖析,运用标杆管理的工具与手段,提出公共项目管理绩效的改善措施。更多还原

【Abstract】 A great number of public project constructions have been carried out in China associated with the development of project management theory. While, there are some problems in construction management we have to deal with. Such as nonstandard behaviors of government administration focus on the quantity and scale but ignore the practical effectiveness of organization actions, focus on incomes but ignore outcomes. It is quite difficult to evaluate the outcomes of the public productions.There are some defects in public project management causing the problems mentioned above. The project management mechanism includes manager characteristics, quality control, cost control, schedule control, project legal person, construction management, general management, etc. If it is not implemented properly, risks would exist in the public project management. Thus, project manager should take standard criterion to evaluate the project management process.We have to take system theory to analyze the problems in public project management according to the specific purpose and rules. It is difficult to establish an effective management performance evaluation system when there are lack of program rule and quantification rule. In addition, the decision-maker can not make a reasonable conclusion about the management performance confronting the conflicts of interest.This paper analyzes the international benchmarking and applies the theory into public project management performance improvement. It takes the public project as a case to show how to take advantage of the benchmarking and give some suggests on what measures should be adopted.更多还原