英美企业培训师的研究

【作者】 高洁；

【导师】 马庆发； 黄健；

【作者基本信息】 华东师范大学 ， 比较教育学， 2003， 硕士

【摘要】 变化，是企业环境的永恒主题。应变，是企业发展的基本任务之一。培训，正在成为企业适应不断变化和日趋复杂环境过程中日益重要的核心职能。培训工作的质量，越来越直接地影响到企业的生存与发展。这也是企业赢得竞争优势的关键因素。谁拥有高质量的培训师，谁就可能在很大程度上拥有高质量的培训效果。但是在实际中，人们对企业培训师这一职业的研究相对较少，因此，这方面的探索就很有必要。 本论文首先探讨了企业培训师这一职业所处的时代背景。知识和信息传播的速度越来越快，传播途径也越来越多，人们不能指望一次性在学校完成知识的武装。技术变化的后果是职业结构和劳动内涵的变化，使从业者为转换职业和适应新任务而不断学习。知识与职业加速变化的直接后果是成人学习的经常化和普遍化，培训师是终身学习制度的重要环节，学习型组织需要专业型培训师队伍。 接着，论文的主体部分主要是针对企业培训师的角色和能力的分析研究。基本思路是以国外有关企业培训师研究成果为基础，从横向的维度，由宏观、中观到微观，按照“岗位类型的分析”，“职责-角色分析”，“职业能力分析”，对企业培训师的职业进行了较为深入的分析。另外，论文还从纵向的维度，即根据企业培训师不同的职业等级层次，分析了培训师相应的职业能力要求。 最后，论文通过网上培训师的介绍和对培训师实地访谈资料的分析，了解到我国培训师队伍的现状、培训师的职业贡献以及培训师队伍存在的问题。结合前半部分论文对英美企业培训师的职业分析成果，论文的最后部分对如何提升我国企业培训师这支队伍的专业化水平提出了一些建议，具体包括：自下而上地建立培训师专业组织；以职业调查和工作分析为基础开发职业标准；加强培训市场的立法与执法力度；把国外培训师培训经验与国内的经验整合起来；加紧进行培训师业务的研究与开发。更多还原

【Abstract】 As change is always the striking part of enterprises’ environment, to accommodate themselves to all kinds of changes has become one of the basic tasks of enterprises. In the process of adapting to the changeable and more and more complex environments, training is endowed with more and more important function, the effect of which has direct influence on the survival and development of enterprises. It is also the key factor for enterprises to win in furious competitions: whoever owns high-qualified trainers will possibly have high-quality training and win in the process. However in China comparatively fewer studies on the profession of enterprise trainers, which are necessary in fact, have been conducted. Therefore concentrated on enterprise trainers, this paper is aimed to make some contributions in this research area.Firstly the paper is to make discussion on the background of the profession of enterprise trainers. Nowadays knowledge and information is transmitted in more and more ways and with quicker and quicker speed, it is impossible for people to get all the knowledge they need in life on one time. The innovation of technology results in the change of the structure of professions and the content of labor, which requires employees to keep study in their life in order to undertake different profession and to fit in the new task. The profession of enterprise trainers is one of the important parts of life-long study, learning organization requires for professional trainers, and therefore study on enterprise trainers is one of the important subjects in the area of training and development.Then is the main part of the paper: the professional analysis on enterprise trainers. Based on research findings on enterprise trainers inside and outside China, breadthwise on three levels: macroscopical level, on medium level and on microcosmic level, the paper conducts deeply analysis on the profession of enterprise trainers including analysis on job patterns, on roles and on professional competence. Furthermore lengthways it analyzes the professional competence requirement for enterprise trainers on different professional scales.Finally through a great deal of work on data of enterprise trainers from internet and on-site interview, this paper makes clear the status quo of the training staff in China; their professional contribution and the problems they are faced with. Aimed at these problems, it presents some suggestions on how to improve the professional level of the Chinese enterprise trainers: specifically to set up professional organizations from top to bottom; to emend the professional standards on the basis of professional investigation and job analysis; to strengthen the legislation and execution of laws in training markets; to integrate the internal and external experience of training to find a better way out; and to press on with the research and development of enterprise trainers’ profession.更多还原