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员工坚韧性与个体绩效关系的实证研究

An Empirical Study on the Relationship between Employees’Resilience and Individual Performance

【作者】 俞菲

【导师】 陈建成; 黄国华;

【作者基本信息】 北京林业大学 , 行政管理, 2013, 硕士

【副题名】以中国江浙地区企业为例

【摘要】 随着中国经济的发展,企业在经济发展中起到了越来越重要的作用。坚韧性作为心理资本的网大成分之一,对员工个体绩效和企业绩效有重大影响。因此,研究员工的坚韧性与其个体绩效的关系是十分必要的。已有研究证明员工的坚韧性与其个体绩效显著正相关,但这些研究多是在西方背景下的,不一定体现了中国的具体情况,且就坚韧性对个体绩效的作用机制研究较少。本研究在查阅大量文献的基础上,将坚韧性、工作满意度、组织承诺、个体绩效纳入到一个模型中进行研究,以验证中国江浙地区企业员工坚韧性与其个体绩效的相关性以及工作满意度和组织承诺是否在坚韧性影响个体绩效的过程中起到了中介作用。研究表明,坚韧性与个体绩效显著正相关,且工作满意度和组织承诺在坚韧性影响个体绩效的过程中起到了中介作用。

【Abstract】 With the development of Chinese economy, enterprises are playing an increasingly important role in the economic development. Resilence is one of the four major componts of psychological capital. It has significant effect on employees’individual performance and enterprise performance. Therefore, the research on the relationship between resilience and individual performance is very necessary. There are researches demonstrating employees’resilience is significantly related to their individual performance, but these researches are mostly in the western context, so they may not reflect the specific situation of China. Moreover, there are few studies researching its mechanism.Basing on a number of documents, the study puts resilience, job satisfaction, organizational commitment and individual performance into a model to verify the relationship between enterprise employees’resilience and their individual performance, and if job satisfaction and organizational commitment play intermediary roles in the process in Jiangsu and Zhejiang. This research shows that resilience is significantly related to individual performance. On the while, job satisfaction and organizational commitment mediator variables in the process.

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