【作者】 杨洁；

【导师】 张堃；

【作者基本信息】 天津商业大学 ， 企业管理， 2012， 硕士

【副题名】以天津市东丽区科技型中小企业为例

【摘要】 随着中国经济转型，科技型中小企业大量涌现，其在我国国家创新体系中的地位越来越重要，对国家经济的贡献率越来越大。然而有公开资料显示，科技型中小企业却面临着研发人员流失严重的困境。科技型中小企业的特征是技术和知识密集，这个特征决定了研发人员是科技型企业生存和发展的支柱，也是科技型中小企业核心竞争力所在。研发人员流动过于频繁将会严重影响科技型中小企业的持续发展。很多研究发现，离职意愿与员工工作满意度有密切的关系。本次实证研究以天津市东丽区科技型中小企业研发人员为研究对象，探讨工作满意度和离职意愿之间的相关性。本次研究的主要内容包括：天津市东丽区科技型中小企业研发人员工作满意度和离职意愿的现状；工作满意度和离职意愿之间的相关性；并结合人口统计学变量对工作满意度和离职意愿的影响进行差异性研究。本次研究得出的结论包括：一是天津市东丽区科技型中小企业研发人员的工作满意度较低，员工有着较强的离职意愿；二是企业研发人员工作满意度和离职意愿之间呈现出负相关关系；三是工作回报和个人成就对离职意愿有显著的影响；四是年龄、工作年限、学历对工作满意度和离职意愿都有显著影响。本文提出如下措施:建立完善的晋升机制，合理规划员工的职业生涯发展通道；制定富有竞争力的薪酬福利政策，构建完善的激励机制；加强组织内的沟通；根据科技型中小企业研发人员的特点，有针对性的制定相关政策；加强企业文化建设；建立完善的培训和发展体系。更多还原

【Abstract】 As China’ s economic restructuring，high-tech SMES are springing at a large scale，they arebecoming more and more important in our country’s innovation system besides their contributionis rising in China’s economy. However, public information displays, high-tech SMES are facingloss of R&D employees seriously.Characteristics of high-tech SMES are technology andknowledge intensive which determines the R&D employees are the pillar and core competence ofthose companies.If R&D employees mobile too often，the sustainable development of high-techSMES will seriously be affected.Many research found that turnover intention has close relationship with Employees’ jobsatisfaction. This questionnaier survey takes High-tech SMES in Dongli District as object todiscusses the relationship between job satisfaction and turnover intention.The main contents of the study includes: the current status of High-tech SMES R&Demployees’job satisfaction and turnover intention in Dongli District，correlation between jobsatisfaction and tumover intention，the demography variables difference in job satisfaction andturnover intention.The conclusions of the study are as follows:Firstly,High-tech SMES R&D employees’jobsatisfaction is generally low and turnover intention is relatively strong inDongli District;Secondly,High-tech SMES R&D employees’job satisfaction and turnover intention have negativecorrelation;Thirdly,Work returns and personal achievement have remarkable influence onturnover intention;Fourthly, age, woking tenure，education have Significant impact on jobsatisfaction and turnover intention.This article puts forward the following measures: Constructing perfect promotionmechanism, planning employee’s career development channel reasonably; Making competitivesalary welfare policy,constructing perfect incentive mechanism;Strengthing communicationwithin the organization;According to the characteristics of the High-tech SMES R&D employees,making relevant policy targeted; Strengthing enterprise culture construction; Building perfecttraining and development system.更多还原