【作者】 李春晖；

【导师】 姜建成；

【作者基本信息】 苏州大学 ， 教育， 2010， 硕士

【摘要】 当代中国正处在社会转型期的新情况、教育改革和发展的新形势、贯彻落实《中小学班主任工作规定》的新要求以及促进班主任教师专业成长的新态势,都对班主任工作提出了更新更高的要求。班级管理的关键是良好的师生关系。班主任工作的有效沟通如何,不仅关系着中小学生的全面发展,而且关系着千家万户的幸福期盼,关系着我国未来建设者的核心竞争力。本文首先从理论层面探讨了中小学班主任工作有效沟通的内涵、特征、理论依据和实践平台,而后通过调查问卷等方法,了解目前中小学班主任工作沟通的现状是行为滞后,形式单一,沟通效果不理想。究其原因,是班主任长期以来形成的简单化管理工作习惯、缺乏沟通技巧方法、以及对家长与学生的多元化发展缺乏正确态度所造成的沟通效果不佳。因此,加强和改进中小学班主任有效沟通工作势在必行。本文从实践层面论述了班主任应遵循导向性、平等性、激励性原则,坚持以社会主义核心价值体系为引领,了解、尊重学生及学生家长,真诚对待学生中存在的实际问题,同时善于学习运用沟通技巧、善于在活动中提高沟通效果。班主任与学生沟通时,应摈弃强势命令,重视感情投资;关注学生成长,重视细节处理;调节情绪心态,重视自我示范。在与家长沟通时,班主任应了解家长,进行方法指导;尊重家长,激发教育参与。在与其他任课教师沟通时,应平等相待,激发情感;创造机会,融洽关系。班主任在与学校领导沟通时,应尊重领导,准确领会意图;注意时机,恰当运用体态语;加强学习,提高沟通效果。总之,在具体工作中班主任要学会角色互换,想方设法改进工作,积极推进有效沟通,以使工作取得更佳成效。更多还原

【Abstract】 The new state of social transition in current China, the new situation of our educational reform and development, the new requirement of the implementation of the“Regulations on Primary and Secondary Head Teachers" and the new trend to promote the professional development of head teachers all contribute to a new higher requirement for head teachers. The key to class management is a good teacher-student relationship. Effective communication of head teachers relates to overall development of the students, the expectations of all families and the core competitiveness of the builders of our country’s future. So this paper first, from the theoretical aspects, cultivates the meaning, characteristics, theoretical basis and practical platform of the effective communication of primary and secondary head teachers. And the questionnaires and other investigations indicate that the current status of primary and secondary head teachers’communication is that the concepts are advanced, the actions lag behind, and the effectiveness of communication is dissatisfying, which is caused by the long-standing simplified management habits of head teachers, the lack of communication skills and methods, and the lack of proper understanding on the differences of parents and the diversified developments of students.Therefore, it is urgent to enhance and improve effective communication of primary and secondary head teachers. This paper, from the practical level, further points out head teachers should follow the principle of guidance, equality, and incentive, adhere to being guided by the socialist core value system, understand and respect students and their parents sincerely, and solve the problems among students earnestly while being good at using communication skills, and improving communication effectiveness through activities. When head teachers communicate with students, they should abandon the command of power, and cherish emotional education; they should be concerned about students’development and value the handling of details; they should adjust their emotions and emphasize self-demonstration. When communicating with students’parents, head teachers should understand them and provide educational guidance; they should respect parents and stimulate educational participation. When communicating with other colleague teachers, head teachers should treat them equally, vigorously promote and stimulate emotion, create opportunities for a more harmonious relationship. When communicating with school leaders, the leadership should be respected and head teachers should ensure accurate understanding of intentions and choose the appropriate time with proper use of body language; they should enhance learning and improve communication effectiveness. In short, concerning specific tasks, head teachers are supposed to learn the role exchange, make efforts to improve the work, and endeavor to actively promoting effective communication so as to work better results.更多还原