【作者】 詹越；

【导师】 柯平；

【作者基本信息】 南开大学 ， 图书馆学， 2010， 博士

【摘要】 本文聚焦于知识型员工个人知识管理的几个基础问题,即对知识型员工个人知识管理能力与组织创新的关系,知识型员工个人知识管理能力的内部影响因素和外部影响因素几个问题进行探讨。具体研究目标如下：(1)剖析知识型员工个人知识管理能力的构成,探究知识型员工个人知识管理能力与组织创新关系,建立知识型员工个人知识管理能力与组织创新关系模型并进行实证检验,揭示其在组织创新中的作用。(2)系统研究影响知识型员工个人知识管理能力的个人内部因素,建立知识型员工个人知识管理能力内部影响因素模型并加以实证检验,帮助组织和个人寻找完善和提高知识型员工个人知识管理能力的方法。(3)系统研究影响知识型员工个人知识管理能力的外部主要因素,建立知识型员工个人知识管理能力外部影响因素模型并进行实证检验,辅助组织和个人寻找增强知识型员工个人知识管理能力的途径。根据研究目标,本研究的具体内容包括：(1)知识型员工个人知识管理能力与组织创新关系研究。主要包括：知识型员工个人知识管理能力的特征,知识型员工个人知识管理能力的构成,知识型员工个人知识管理能力与组织创新关系的分析与假设的提出,知识型员工个人知识管理能力与组织创新关系模型的构建,相关变量的定义与测量。对该模型及假设进行验证分析。(2)知识型员工个人知识管理能力内部影响因素研究。主要包括：知识型员工个人知识管理能力内部影响因素分析与假设的提出,知识型员工个人知识管理能力内部影响因素模型的构建,相关变量的定义与测量。对该模型及假设进行验证分析。(3)知识型员工个人知识管理能力的外部影响因素研究。主要包括：知识型员工个人知识管理能力外部影响因素的分析与假设的提出,知识型员工个人知识管理能力外部影响因素模型的构建,相关变量的定义与测量。对该模型及假设进行验证分析。本文采用理论研究与实证研究相结合的方式,遵循“理论分析一个案分析—提出模型和假设—形成问卷和调查数据—实证分析(证实或者证伪假设)—形成结论”的研究思路,对上述研究内容展开研究,本文的主要研究结论如下：(1)知识型员工个人的知识获取吸收能力、知识存储能力、知识共享能力、知识创新能力和知识应用能力是其个人知识管理能力的组成部分,对其有显著正向影响。而知识型员工个人知识应用能力是其中影响力最大的子能力,而知识型员工个人知识共享能力在其中的影响力最弱。(2)知识型员工个人知识管理能力对组织创新有显著正向影响。其对于组织管理创新中的管理方式创新、绩效考核创新影响较大。(3)由知识型员工个人的价值观等人格特性要素、个人知识结构、认知和人际行为能力、信息素养是知识型员工个人知识管理能力内部影响因素的组成部分。其中,知识型员工个人价值观等人格特性要素是最主要因素。而个人人际行为能力影响最弱。知识型员工个人知识管理能力内部影响因素是影响其个人知识管理能力的显著因素。(4)组织激励机制、组织结构、组织信息技术基础设施、员工培训、组织文化构成了影响知识型员工个人知识管理能力的组织因素。其中,组织结构和员工培训是最主要的因素,组织文化影响最弱。组织因素对知识型员工个人知识管理能力有显著正向影响。它对于知识型员工个人知识管理能力中的个人知识应用能力和创新能力影响最大。社会环境通过组织影响因素对知识型员工个人知识管理能力有显著正向影响。在此基础上,本研究从个人、组织和社会层面对知识型员工提高知识管理能力的实践提出建议。本研究的创新之处如下：(1)通过对知识型员工个人知识管理能力对组织创新作用的研究,提出知识型员工个人知识管理能力的架构,构建知识型员工个人知识管理能力与组织创新的关系模型,对知识型员工个人知识管理能力和组织创新之间的关系进行实证研究,验证了知识型员工个人知识管理能力对组织创新的影响力。从而在理论上,丰富完善个人知识管理与知识管理的理论体系以及组织创新的研究视角。在实践上,有利于促进知识型员工个人知识管理能力和组织创新绩效的提高。(2)提出知识型员工个人知识管理能力的内部影响因素,开发出知识型员工个人知识管理能力内部影响因素测量工具,构建知识型员工个人知识管理能力内部影响因素模型并加以验证。从而在理论上,有利于推动个人知识管理的成熟和发展。在实践上,有利于采取有针对性的措施,提高知识型员工个人知识管理能力。(3)提出知识型员工个人知识管理能力外部影响因素,开发知识型员工个人知识管理能力外部影响因素测量工具,构建知识型员工个人知识管理能力外部影响因素模型并加以验证。从而在理论上,促进对个人知识管理问题研究的深入,也为知识型员工的管理研究提供一些借鉴和参考。在实践上,为知识型员工个人知识管理能力的提高提供指导。更多还原

【Abstract】 This study focuses on some basic topics of the knowledge worker’s PKMC(personal knowledge management capability)——the relationship between the knowledge worker’PKMC and organizational innovations, the internal and the external influential factors of the knowledge worker’s PKMC. The concrete study objectives include:(1) Analyzing the structure of the knowledge worker’PKMC and exploring the relationship between the knowledge worker’PKMC and organizational innovations, and developing and verifying the corresponding model to unveil its influence. (2) Systematically studying the internal factors affecting the knowledge worker’PKMC, developing and verifying the corresponding model to support PKMC. (3) Systematically studying the external factors affecting the knowledge worker’ PKMC, developing and verifying the corresponding model to support PKMC.According to the above-mentioned study objectives, the main contents of study are shown below:(1) The relationship between the knowledge worker’s PKMC and organizational innovations was studied, including analyses of the features and the structure of the knowledge worker’s PKMC, development and verification of the theoretical model and relevant hypotheses of the relationship between the knowledge worker’s PKMC and organizational innovations. (2) The internal factors affecting the knowledge worker’s PKMC was studied, including analyses of the internal influential factors of the knowledge worker’s PKMC, development and verification of the theoretical model and relevant hypotheses of the internal influential factors of the knowledge worker’s PKMC. (3) The external factors affecting the knowledge worker’s PKMC was studied, including analyses of the external influential factors of the knowledge worker’s PKMC, development and verification of the theoretical model and relevant hypotheses of the external influential factors of the knowledge worker’s PKMC.Integrating the model of theoretical study and the model of empirical study, this study adopts the following study procedure:theoretical study——case study——presentation of the corresponding models and hypotheses——survey and data collection——data analysis and verification——conclusion.The main research results are shown below:(1) The knowledge worker’s PKMC consists of the personal knowledge acquisition capability, the personal knowledge storage capability, the personal knowledge sharing capability, the personal knowledge innovation capability and the personal knowledge use capability. Furthermore the standardized regression weights show that personal knowledge use capability is the key factor affecting the knowledge worker’s PKMC. Relatively personal knowledge sharing capability has a small effect on the knowledge worker’s PKMC.(2) The knowledge worker’s PKMC has a significant positive effect on organizational innovations. Furthermore the standardized regression weights show that the knowledge worker’s PKMC has the largest effect on the organizational innovations of management methods and performance evaluation.(3) The internal influential factors of the knowledge worker’s PKMC consist of features of personality, personal knowledge structure, personal cognitive and behavior capabilities and personal information literacy. Features of personality are the key factor affecting the internal influential factors of the knowledge worker’s PKMC. Relatively personal cognitive and behavior capabilities have a small effect on the internal influential factors of the knowledge worker’s PKMC.(4) The external influential factors of the knowledge worker’PKMC consist of organizational stimulation, organizational structure, organizational information infrastructure, staff training and organizational culture. Furthermore the standardized regression weights show that organization structure is the key factor affecting the external influential factors of the knowledge worker’s PKMC. Relatively organization culture has a small effect on the external influential factors of the knowledge worker’s PKMC. Organizational factors have a significant positive effect on the knowledge worker’s PKMC. Organizational factors have the largest effect on the personal knowledge use and innovation capabilities. By affecting organizations, social factors have a significant positive effect on the knowledge worker’s PKMC. Based on the above-mentioned results, this study proposes suggestions on improvement of PKMC for knowledge workers or organizations from the personal, organizational and social aspects.The innovations of this study include:(1) By presenting the structure of the knowledge worker’s PKMC and developing the model of the relationship between the knowledge worker’s PKMC and organizational innovations, this study improves the theoretical system of knowledge management and personal knowledge management, enriches the study angles of organizational innovations, and promotes the enhancement of the knowledge worker’s PKMC and organizational innovations.(2) By presenting the internal influential factors of the knowledge worker’s PKMC, developing its corresponding measurement tool and model, this study improves the development of personal knowledge management and the enhancement of the knowledge worker’s PKMC.(3) By presenting the external influential factors of the knowledge worker’s PKMC, developing its corresponding measurement tool and model, this study deepens the study of personal knowledge management and presents suggestions on knowledge worker management and the enhancement of the knowledge worker’s PKMC.更多还原