【作者】 曹姗；

【导师】 胡蓓；

【作者基本信息】 华中科技大学 ， 工商管理， 2009， 硕士

【摘要】 随着人力资本在现代企业竞争中的巨大作用越来越令人瞩目,企业之间的竞争归根到底是人才的竞争。员工队伍的建设,对企业提高自身的创新能力,并在激烈的竞争中取胜发挥着举足轻重的作用。提高员工素质的一项重要手段在于员工培训和开发,因此,构建有针对性的企业培训系统对Z企业的员工素质提升和企业发展都具有十分重要的现实意义。本文首先研究了国内外相关文献,从培训方法、培训后评估及培训需求三个方面对文献进行了理论阐述;其次,在问卷调查基础上,本文从培训基本要素和课程针对性上进行了统计描述,分析了Z企业员工的培训需求,结合岗位诚信文化、调查分析结果及员工个人成长计划三个方面对企业的培训体系进行设计,构建了必修及选修课程相结合的培训课程体系;再次,以岗位诚信文化为基调,综合采用了定性评估与定量评估方法,以柯氏四级及菲利浦斯投资回报模型为基础,从反应层、学习层、行为层及结果层四个层面上设计了针对性的培训后评估方法,开发了企业培训后评估系统,将员工的培训后评估结果与企业经济效益相结合;最后,针对企业原有培训体系存在的问题,提出了贯彻岗位诚信文化、构建学习型组织等完善培训体系的对策与建议。本文结合Z企业培训体系中培训内容设计及培训后评估进行了深入的探讨,针对培训体系构建提出了意见与对策,旨在对国有企业培训体系建立提供一定的借鉴与参考。更多还原

【Abstract】 With the development of the economy, human capital is playing a more significant role in modern business competition. Accordingly, it is necessary for Z Company to enhance the team construction in order to develop its innovative ability and to succeed in the drastic competition of telecom market, which is the standpoint of this paper.Firstly, this paper studied literature at home and abroad from three aspects of training methods, training effect evaluation and training needs assessment of literature on the theory. Secondly, based on questionnaire investigation and interview, this paper statistically describes the training need of Z Company with respect to factors .On the basis of the need analysis, this paper analyzes the features of the course setting as well as proposes the training course system and evaluating system referring to the employees. Lastly, this paper proposes three suggestions with regard to the problems of the present training system, which go as follows: creating the active learning atmosphere and improving the quality of cadres, carrying out the position credit management culture in training, building a learning organization.This paper investigates two aspects of training system design and training , and then put forward the views on a construction of training system . For similar training system for the establishment of state-owned enterprises have certain reference significance and reference value.更多还原