基于群体协调的大群体决策支持系统研究

【作者】 范永峰；

【导师】 徐选华；

【作者基本信息】 中南大学 ， 管理科学与工程， 2009， 硕士

【摘要】 随着经济全球化和信息化的发展,企业管理决策面临着复杂多变的内、外部环境,遇到许多新的挑战比如如何应对复杂性、动态性和不确定性。传统群体决策已经变为大群体决策,相应的群体决策协调机制与模型等也演变为大群体决策协调机制与模型。目前关于群体决策协调机制、模型等方面的研究多是基于中小型群体,并不能较好的适用于大群体决策协调的要求。同时当前国内外对群体协调方面的研究方向与思路并不是很一致,国外的研究理论与方法并重,而国内的研究多集中于群体决策方法的创新。本文在国内外对传统群体协调技术研究的基础上,提出了面向大群体的群体决策冲突协调模型、机制,并进一步构建了基于群体协调的大群体决策支持系统。论文的主要研究工作包括以下几个方面：(1)详细分析了群体决策冲突的起因、类型、管理方式等研究现状和发展趋势,并对传统群体决策冲突协调模型以及群体决策冲突协调的控制与实现技术进行了研究,为后续研究提供理论支持。(2)在对大群体决策特点以及冲突协调必要性研究的基础上,对大群体冲突协调总框架进行了分析,构建了基于和谐管理理论的两阶段大群体决策冲突协调模型与机制,并通过算例验证了冲突协调模型的有效性。(3)在大群体决策方法以及大群体决策冲突协调模型支撑下,结合信息系统建设发展趋势,设计了大群体决策支持系统的支撑环境体系结构、运行平台层次结构、系统的信息流程以及主体功能管理模块,并详细研究了其中的群体冲突协调模块,以此形成B／S模式下的基于群体协调的大群体决策支持系统。(4)运用ASP.NET平台,结合WCF服务以及Silverlight浏览器插件,实现了基于群体协调的大群体决策支持系统的主体功能模块,并将其初步应用于实际的大群体决策。更多还原

【Abstract】 With economic globalization and the development of information technology, enterprise management decision-making faces with complex and changing internal and external environment, encounters many new challenges such as how to deal with complexity, dynamic and uncertainty. The traditional group decision-making has become into complex large group decision-making, and the corresponding traditional group decision-making coordination mechanism and model have also evolved into a large group of decision-making coordination mechanism and model.Currently, the studies about the group decision-making coordination mechanism and model mostly base on small or medium sized group, and can not suit the needs of the large group decision-making coordination. The research direction of the group coordination is not very consistent at home and abroad. In abroad, the studies emphasis on theorys and methods, the domestic researchs mostly concentrate on the innovation of the group decision-making method. Based on the research of the traditional technologies of group coordination of domestic and international, this paper proposed a coordination mechanism and model for the large group decision-making, and further built a large group decision support system.The major works of the paper mainly includes following aspects: (1) Detailed analyzed the research actuality and developing trends of the causes, type, management methods of conflict in group decision making, and the corresponding coordination technologies and control models of group decision conflict are stated,provide theory support for the further research.(2) Based on the research of the traditional group decision-making conflict model and the decision-making characteristics of large group,a conflict coordination framework of large group is analyzed, a two-phase conflict coordination model and mechanism of large group decision-making based on HeXie Management Theory are constructed, the effectiveness of the coordination model is verified through a example.(3) Under the support of the large group decision-making methods and the coordination model of group conflicts, and combining the development trend of information system construction, the support environment architecture and run platform-layer structure of a large group decision support system are built, the system’s information flow and the main functions of management module are designed so as to form a large group decision support system based on group coordinating using B/S mode.(4) Using the ASP.NET platform and combining with WCF services and the Silverlight browser plug-in, main functions of the large group decision support system based on group coordination are achieved, and applied to the practical large group decision-making.更多还原