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基于供应商参与新产品开发的制造企业供应商评价及其影响因素研究

Research on Supplier Evaluation and Its Influencing Factors of Manufacturing Enterprise Based on Supplier Involvement in New Product Development

【作者】 李静

【导师】 李随成;

【作者基本信息】 西安理工大学 , 管理科学与工程, 2009, 硕士

【摘要】 随着市场竞争的加剧,越来越多的企业让供应商参与到自己的新产品开发过程中,供应商参与新产品开发(Supplier involvement in new product development, SINPD)作为一种新的合作创新模式受到广泛关注。然而,供应商参与产品开发在给企业带来效益的同时也增加了新产品开发项目的复杂性,研究表明,很多企业合作开发新产品的实践是不成功的。在这种背景下,对参与新产品开发过程中的供应商进行有效的评价就成为企业实施SINPD的关键。本研究以基于SINPD的制造企业供应商评价及其影响因素为主题,探讨了如何对参与新产品开发过程中的供应商进行系统的评价,全文的研究共分为两大部分:理论研究和实证研究。理论研究部分,从SINPD视角对供应商评价过程进行分析,构建了基于SINPD的供应商评价管理过程模型,将整个评价过程分为四个阶段:企业现有供应商资料库分析、前期供应商选择、基于NPD过程控制的供应商评价、SINPD视角下对供应商绩效的评价,并对供应商评价管理过程模型的结构、主要内容及运行过程进行了详细分析。其次,通过对供应商参与新产品开发相关文献分析,提炼出基于SINPD的供应商评价影响因素。实证研究部分,以我国制造企业为研究对象,通过问卷调查取得数据,应用SPSS 16.0对数据进行统计分析,得出基于SINPD的供应商评价整个过程的影响因素,并对各影响因素进行了详细的讨论。研究表明,供应商的技术能力、供应商信誉及企业特征、供应商以往的合作经历、双方合作的兼容性、供应商情景及合作意愿,这五个因素是企业选择供应商的关键影响因素;基于新产品开发过程控制的供应商评价影响因素包含双方的合作关系质量、供应商的合作设计活动、供应商处理问题的时效性、供应商的配合程度及持续改善、供应商的信息共享程度,构建了基于NPD过程控制的供应商评价影响因素模型。从新产品合作开发绩效、供应商服务、新产品开发团队、供应商的成长潜力四个层面构建了供应商绩效评价的影响因素模型,并对各实证研究的结果进行了讨论。

【Abstract】 With the intensification of market competition, more and more enterprises allow suppliers to participate in its new product development, Supplier involvement in new product development as a new model of innovation and cooperation has gained more and more attention, many researchers have perceived the benefits of supplier involvement in product development to be significant, However, It also increases the complexity of the project because of supplier involvement,the research shows that many enterprises practise are unsuccessful.In this context,Evaluate suppliers that involve in new product development effectively become one of the crucial issues company faced,this paper vividly discusses how to evaluate suppliers that involved in new product development by focus on supplier evaluation and its influencing factors of manufacturing enterprise, The whole Paper is divided into two sections:theoretical discussion and empirical research.In the first section, we make a strict analysis of supplier evaluation process from the perspect of SINPD, and then this paper constructs the model of supplier evaluation framework from the perspective of manufacturers, the whole evaluation process is divided into four phases: the first phase involves analyzing the current supplier datebase of corporation,the second phase involves selecting suppliers,the third phase involves evaluating suppliers based on the implementation process of SINPD,the last phase involves evaluating suppliers’ performance,we analyze its structure, the main contents and running process as well.Secondly,this paper extract supplier evaluation influencing factors based on SINPD by analyzing a number of correlative literature.In the second section, this paper mainly focus on manufacture industries, by questionnaire investigation to obtain data and analyze the result by using SPSS16.0, it concludes the influencing factors of the entire process of supplier evaluation, then this paper discusses all factors in detail.the research shows that there are five crucial factors of supplier selection which contains suppliers’technical capability, suppliers’reputation and firm, suppliers’past experience, compatibility between each other,suppliers’willingness.secondly,this paper concluses five factors of supplier evaluation in the phase of new product development process,it contains buyer-supplier relationship,suppliers’design behavior,suppliers’ time effectiveness of problem solving,suppliers’ cooprative attitude,suppliers’ information sharing.it constructs the concept model of supplier evaluation of NPD process,thirdly,this paper constructs influencing factor model of supplier performance mearment which involves four aspects such as NPD performance,suppliers’service,NPD team,suppliers’ future potential. Finally, this paper makes the explanation of the research result in detail.

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