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创新视角下知识密集型服务业发展研究与政策启示

Research on the Development of Knowledge Intensive Business Service and the Policy Implications under the Innovation Perspective

【作者】 高娟

【导师】 冯锋;

【作者基本信息】 中国科学技术大学 , 行政管理, 2009, 硕士

【摘要】 伴随着知识经济时代的到来,服务业内出现了新型的产业——知识密集型服务业(Knowledge Intensive Business Service,简称KIBS),并引起了创新理论研究者的关注。知识密集型服务业是以知识为其它行业、企业(组织)或个人提供服务的产业,这个服务过程是知识的生产、传播和使用的过程;通过这个过程,知识实现增值;知识密集型服务业包括金融、保险、教育、咨询、信息、电信、物流配送、计算机软件与信息加工服务、研究开发测试服务、市场服务、商务组织服务和人力资源开发服务等知识含量高,需要一定专业技术水平以及科研水平的服务行业。其服务产品通常表现为咨询报告、技术方案、操作方法、计算机软件以及对工作、决策和行动的判断与建议。近十年来,知识密集型服务业在发达国家得到了极大的发展,无论是在GDP贡献率还是在就业贡献率等方面都表现出强大的能力,成为发达国家主要的经济增长点。相比而言,我国知识密集型服务业的发展十分落后,这也导致了我国服务业发展的长期落后,甚至成为产业结构调整和经济增长方式转变的瓶颈。知识经济时代,创新成为经济成长的动力。所以,对如何促进我国知识密集型服务业创新和发展的研究具有深刻的意义。本文分析和阐述了知识密集型服务业的创新机制,包括创新特性、创新来源、创新驱动力、创新障碍以及在创新系统中的作用。通过国内外知识密集型服务业发展现状的对比,发现我国KIBS发展存在的严重不足。继而通过对发达国家促进KIBS发展的创新政策的研究,提出提升我国KIBS创新发展能力的政策建议。

【Abstract】 With the advent of the era of knowledge economy, the new service industry—Knowledge Intensive Business Service (KIBS),is emerged. And the innovation activities of KIBS are coming into the research field of innovation theory. KIBS is such a knowledge-based industry that provides services for other industries, enterprises (organizations)or persons. Service process is the process of knowledge producing, transferring and using; in the process, knowledge brings about value. KIBS are these industries including finance, insures, the education, consultation, information, telecom, the provided and delivered material flow, computer software and information processed and served, research and develop and test service, market service, commercial affair organization service and content relatively high knowledge with human resources development, needing certain professional engineering level and service industries of the scientific research level. The products of KIBS are usually consulting report, technological programme, operating methods, computer software and judgments and suggestions on work, making policy and action.Over the past decade, Knowledge Intensive Business Service has been developing fast in developed countries and showing a strong ability to the GDP value-added and employment. It can be said, KIBS has become a major economic growth point in developed countries. In contrast, the development of China’s knowledge intensive service sector has been lagging far behind which led to the long time lagging behind of the service industry and the bottleneck of the industrial structure adjustment and economic growth pattern. On knowledge-based economy times, innovation becomes the main force of economic growth. Therefore, it is deeply significant to research on how to promote innovation and development of KIBS.The thesis analyzes and elaborates innovative mechanisms, including the innovative features, innovative sources, driving force for innovation, innovation barriers and the role of innovation systems of knowledge-intensive business service. Through the domestic and international comparison of the status quo, we can find the seriously insufficient in the development of KIBS of China. Based on the deeply insight into the innovation policies which were used to promote the innovation and development of KIBS of developed countries, the paper proposes several policy advices which committed to improve the performance of innovation of KIBS.

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