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上海贝尔阿尔卡特吉林分公司专网通信市场营销策略研究

Study on the Key Account(Non-Carriers) Communication Marketing Strategy Investigation of Jilin Branch of ASB

【作者】 于莹

【导师】 张秀娥;

【作者基本信息】 吉林大学 , 工商管理, 2008, 硕士

【摘要】 目前,专网建设的需求正在不断上涨。特别是运营商投资的持续下滑,更衬托出专网市场的生机勃勃。对于ASB而言,这是一个不可或缺的战略重点。同时,专网市场并非一片处女地,竞争对手早已涉足于此,并且开垦出了自己的田园。作为专网市场上的“后来者”,我们要想“后来居上”,就必须下决心加大投入、加倍努力、广泛合作。本文首先介绍了上海贝尔阿尔卡特的背景及上海贝尔阿尔卡特吉林分公司的现状,并对专网通信市场的相关情况做了详尽的阐述,在此基础上,分析了上海贝尔阿尔卡特吉林分公司专网通信市场的经营状况。其次,在上海贝尔阿尔卡特吉林分公司专网通信市场状况分析的基础上,利用五力分析方法对上海贝尔阿尔卡特吉林分公司专网通信市场的竞争环境进行了分析;在SWOT分析的基础上对上海贝尔阿尔卡特吉林分公司专网通信市场的优势、劣势、机会、威胁进行了深入的研究。再次,对上海贝尔阿尔卡特吉林分公司专网通信目标市场进行了分析。明确了上海贝尔阿尔卡特吉林分公司专网通信市场客户群体定位及业务定位,提出了上海贝尔阿尔卡特吉林分公司专网通信市场定位建议。最后,运用市场营销学系统理论,制订了符合上海贝尔阿尔卡特吉林分公司专网通信市场特点的营销策略,系统地提出了上海贝尔阿尔卡特吉林分公司专网通信市场的品牌策略、价格策略、渠道策略及服务策略等一系列营销策略。

【Abstract】 Alcatel-Lucent is a world of telecom operators, enterprises and governments to provide communications solutions for the communications equipment maker, to help end-users of voice, data and video services. As Alcatel-Lucent in the Asia-Pacific region’s flagship company, Alcatel Shanghai Bell (ASB) of China Telecom is the first to introduce foreign investment in the field of joint-stock enterprises, with a wealth of international resources. State-owned companies directly under the State Assets Supervision and Administration Commission.Jilin subsidiary Alcatel Shanghai Bell Alcatel Shanghai Bell is located in the Jilin branch, since its establishment in 1996, has been working hard for the market operators. Jilin Netcom letter post market by 2008, from the headquarters in charge of sales management. Since the original company strategy to focus on market operators, the Network of inadequate investment in the market, resulting in Jilin Province, post-secondary network market share is very small. From 2008 onwards, the market’s adjustment strategy, told the network into the market, in order to strengthen the sales force, sent by the branch sales force to develop a full-time post-secondary market network.Private Network (VPN) as a public communications network (public network) as a supplementary means in some sectors, departments or units, in order to meet their organizational management, production safety, scheduling and so on need to command the construction of communication networks . Generally only for internal non-operating to provide telecommunications services, do not assume the obligation to serve the community. As the internal production and management of communications with special needs, the public network is lagging behind the development of some industries to build their own dedicated networks, leased linesPublic telecommunication network higher costs, the net investment by the state-building, operating costs into the business or industry Big reason for the cost of middle-generated special network. The public network and expertise together a network of national communications systems. Public network for the provision of social services in general, the country’s main communications infrastructure in each country’s communications infrastructure have always been dominant; Network is to meet some of the command system of production scheduling and management of special Communications needs of the building for the production of in-house service organizations, is to add organicPublic telecommunication network, Public telecommunication network play a supporting role.Currently, the network needs are rising. In particular, operators continued to decline in investment, but also bring out the special network of vibrant market. Information from all walks of life, must be the platform for communications support, communications equipment and the replacement of the introduction of a room. It can be said, the network market opportunities. The ASB, this is an indispensable strategic focus. At the same time, the network market is not a virgin land, has long been involved in this competition and the opening up of their own country. As a network on the market "later", if we are to "catch up", it must be determined to increase investment to redouble their efforts to wide-ranging cooperation.Alcatel Shanghai Bell Jilin branch network dedicated to the party, government and military, public safety, oil / petrochemical, electricity, radio and television, transportation, education and scientific research, guest houses, hotels, health care, financial securities, medium and large businesses, commercial buildings, medium and large Park, and other professionals provide IP network solutions, enterprise-class communications solutions, transmission solutions, VISS intelligent video surveillance, integrated network management solutions, NGN solutions for major clients, industry access to a comprehensive solution, and so on. Although the broad market network, Alcatel Shanghai Bell complete product line, but because of Jilin Province, post-secondary market network competitors have been occupied for many years, Alcatel Shanghai Bell as a late market share is very small.Alcatel Shanghai Bell of the Jilin branch network of post-secondary market competitiveness analysis from both external and internal aspects:First, through Alcatel Shanghai Bell Jilin branch network of post-secondary competition in the market for five power analysis, potential entrants due to technical barriers, obstacles and scale of customer resources, and other obstacles, the high entry barriers; because of communication technology The high rate of replacement, so the threat of substitutes or higher; about manufacturer of communication, the user the ability to bargain with the user’s own cost-control equipment manufacturers and the needs of the market competition will become increasingly Stronger; Division due to bear the pressure of profit Assessment, the Council reported that as much as possible in order to ensure high profits, the cause of division and the Department of weaker bargaining power; main rival Huawei, ZTE to enter because of Jilin Province, post-secondary Net market earlier than the price of Alcatel Shanghai Bell product prices have an obvious advantage, therefore, highly competitive industry.Second, through Alcatel Shanghai Bell Jilin branch network of post-secondary competition in the market situation SWOT analysis, Alcatel Shanghai Bell has a brand, product strengths, resources; but at the same time there is a small market share, a smaller staff, channels Inferior leaves much to be desired. These strengths and weaknesses in the role, Alcatel Shanghai Bell Jilin branch in the letter post market, Netcom there is a network of dedicated user of the equipment replacement opportunities, the Network for further improving market opportunities, with our strong product to compete Opportunities; at the same time, we also face the situation once formed, it would be difficult to break, unable to participate in expansion projects, the channels are more concerned about their own profits, the companies do not have loyalty to speak of, the source of funding to the uncertainty brought about by sales, and other threats .Through the network of Jilin Province, post-secondary target market analysis, choose a special party, government and military networks, public safety, oil / petrochemical, electricity, radio and television, transportation, health care, financial securities, medium and large businesses as hotels and guesthouses to open up post in Jilin Province Net market target market. IP solutions to enterprise-class communications solutions, transmission solutions, VISS intelligent video surveillance products such as flagship products to target markets.Based on the net post-secondary market analysis, marketing strategy to make the following: Network users of communications equipment to play the role of security requirements, the brand with quality and reliable equipment linked to take full advantage of Alcatel’s brand recognition to win customers ; In the price, in order to avoid a price war, it is necessary to find out the real price of requests for reasons to take portfolio strategy; channels in the building, make full use of the distribution of the total generation, Gold Certified dealers, senior dealer certification, authorized dealers In Jilin Province, with great efforts to develop local channels, channels rely on the strength of rapid market opening; communications products and services is essentially the product of the sales, service can create value can also increase customer satisfaction so as to promote sales, service Is essential.

【关键词】 专网通信营销策略
【Key words】 Networkcommunicationsmarketing strategy
  • 【网络出版投稿人】 吉林大学
  • 【网络出版年期】2009年 07期
  • 【分类号】F274;F626
  • 【下载频次】106
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