【作者】 王丽娟；

【导师】 朱明伟；

【作者基本信息】 浙江工商大学 ， 企业管理， 2008， 硕士

【摘要】 由于职业女性多重角色的特殊性,其在工作和生活上承受着巨大的压力。本研究在工作压力和工作绩效文献资料研究的基础上,通过职业女性工作压力与工作绩效的关系分析,从中发现职业女性工作压力现状、工作压力源及工作压力和工作绩效之间的影响关系、个人统计变量对他们的影响分析。本研究还把社会支持程度和工作家庭冲突作为调节变量,研究其对两者关系的影响。文章最后部分提出一些职业女性缓解工作压力的建议。经过理论和实证研究,本文得出如下研究结果:一、职业女性工作压力源为:职业发展与工作可控性、角色冲突、工作超载、角色模糊、工作条件与氛围五类。总体上职业女性工作压力并不太大,其中前四类是职业女性感受到的最主要压力。并且在婚姻状况、教育程度和服务年限上存在显著性差异。二、被调查企业职业女性的工作压力与工作绩效之间存在显著的正相关关系。五类工作压力中,职业发展与工作可控性、角色冲突、角色模糊、工作条件与氛围和工作绩效存在负相关关系。而工作超载与工作绩效存在正相关关系,其中工作超载对工作绩效的影响最大。在工作绩效的两方面中,工作压力中的工作超载与任务绩效达到了显著性水平;而角色冲突、工作超载和情景绩效达到了显著性水平。在本研究中所涉及到的婚姻、教育程度、工作职务三类个人统计变量上,对职业女性工作压力与工作绩效的相关性存在不同程度的差别,表明个人统计变量对于压力与绩效二者的相关性存在一定影响。三、社会支持程度和工作家庭冲突作为调节变量的调节作用主要集中在工作超载与工作绩效的关系上。更多还原

【Abstract】 Because of the specialty of career women’s multiple roles,they endure large stress both job and living.This thesis is based on the literature research of job stress and job performance,through the relation analyze of career women’s job stress and job performance to find the actuality of career women’s job stress,the reasons of job stress and the influencing relationship of job stress and job performance、the influence of individual statistical variables.The thesis also uses social support and work-family conflict as medi-variables to find the influence for relationship of job stress and job performance.The last part of the thesis advances some suggestions about relaxing job stress.By the study of theory and demonstration,the thesis concludes these results:First,the reasons of job stress for career women contain career development and job controllability、role conflict、job over loading、role illegibility、work condition and atmosphere.As a whole,the job stress of career women is not too large,the former four kinds are the mainly stress for career women.There exit observably difference on marrage、education level and work time.Second,job stress and job performance have obvious positive mutuality by the surveyed career women.Among five kinds of job stresses,career development and job controllability、role conflict、role illegibility、work condition and atmosphere have infirmness mutuality with job performance.Butjob over loading have positive mutuality with job performance.Job over loading has the largest impact to job performance.Between the two aspects of job performance,role conflict、job over loading have obviously relationship with task performance;role conflict、job over loading exit obviously relationship with scene performance.The individual statistical variable of marriage、education level and work duty have difference on the mutuality between career women’s job stress and job performance.It means that individual statistical variable exit influence on the mutuality between career women’s job stress and job performance.Third,the interference effect of social support and work-family conflict as medi-variables mainly focus on the relation between job over loading and job performance.更多还原