【作者】 桑奇磊；

【导师】 陈立文；

【作者基本信息】 河北工业大学 ， 技术经济及管理， 2007， 硕士

【摘要】 国际工程实施阶段的索赔所涉及的内容是非常广泛的，是综合性极强的系统性工程，应从系统论的观点出发，将索赔管理置于整个项目管理的大系统中，从合同管理、计划管理、成本管理、文档管理等四个方面分析索赔与项目管理的关系，有助于承包商从系统工程的角度去理解和进行索赔管理。承包商进行索赔分析、管理，提出有效的索赔要求，其主要目的是为了获得索赔补偿，避免不应有的损失，保护自身的权益。索赔作为工程实施阶段的重要环节，其成败与否，对承包商意义重大，直接关系到承包商经营的成败得失，直接影响承包商的经济效益。在国际承包市场上，对绝大多数工程，业主都会采取选用某种标准合同条件的方法，并在此基础上与承包商签订承包合同。因此，国际惯例及所选用的标准合同条件都是承包商进行索赔的依据和基础。本文主要在FIDIC合同条件的基础上分析了施工索赔的机会识别、施工索赔的风险，并采用层次分析法分析了索赔成功概率及在此基础上运用不平衡报价法对施工索赔款进行报价。本论文所研究的内容，为承包商合理进行施工索赔，提高索赔的成功概率及索赔款报价等方面提供了一些可行的方法和建议。更多还原

【Abstract】 The content involved of claim for construction stage of the project is very extensive, it is systemic project extremely. We should set out from the view of theory of the system, and put claim management into big system of the whole project management.Analysing the relationship between claim and project management from management of the contract, planned management , cost management, documents management etc. , can help the contractor to understand and manage the claim in terms of system engineer ing. The main purpose of analysing, managing the claim and putting forward the effective complaint is compensating for obtaining claim, avoiding unnecessary losses, protecting rights and interests.So the claim which is the most important thing in the stage of construction, means a lot to the contractor.The success or not, concerns on contractor’s economic benefits directly.At international contract market, to most of the project, owner can select and take a certain standard contract terms as a sample, and sign the contract on this basis.So, international practice and standard contract terms which is selected for use are all basis and foundation that contractors carry on the claim. The dissertation has analysed the chance of the opptunity identifies, the risk of contract claim on the basis of FIDIC contract condition, and adapt AHP to identify the probability of success and apply uneven quotation law to caculate the sum of claim.What the dissertation research mainly provide a certain reasonale counsel in construction claims for contractor, and offer some methods and suggestions on how to raise the probability of success and how to bid the claim sum.更多还原