【作者】 郭新琦；

【导师】 陈慧；

【作者基本信息】 北京邮电大学 ， 工商管理， 2008， 硕士

【摘要】 当今世界的竞争是人才的竞争,高素质的人力资源是通信工程行业得以健康、持续、稳定发展的根本保证。而员工素质的提高主要依据系统的培训体系。现在,越来越多的企业管理者把对员工的培训视为一项重要的工作内容,看作是加强企业管理、提高竞争力的一个重要法宝。本文就是在这种背景下,对河南省通信工程公司的培训现状进行了深入全面的分析,并提出适应市场经济条件下的通信工程公司员工培训体系的构建方案。本文主要有四大部分。第一部分较为系统的论述了培训、培训体系和学习型组织的理论,为构建员工培训体系框架提供了理论依据。第二部分宏观的剖析了河南省通信工程公司员工培训的现状与不足。第三部分是核心部分,是在前两部分的基础上,提出了通信工程公司培训体系由培训运行系统和培训保障系统构成。本部分主要是构建培训运行系统,从培训运行系统的各个元素:包括培训需求分析系统,结合通信工程公司的各层次人员的特性和通信工程公司的各项工作规划,科学的划分受训对象和培训方式;在此基础上,设计好员工培训的内容,培训的整体计划及实施措施;通信工程公司的培训评估系统是非常重要的环节,根据柯氏模型,深入评价各个层面;培训的产出,最终是为了成果的转化,通信工程公司培训成果转化系统的完善使整个培训体系成为一个良性发展的闭环系统。第四部分是从完善通信工程公司的培训组织结构开始,从观念、责任和制度上保障培训体系的良好运行;进而继续分析了保障培训系统运行的物质、人力保障;构建促进培训与企业文化相融合的学习型组织文化。总之,任何一套培训体系都要根据其构建的目的、适用的环境和运行中的优化流程在实施中不断的推进,最终成为适合于河南省通信工程公司经营和未来发展的加速器。更多还原

【Abstract】 The world’s competition, nowadays, is mainly focused on the human resource. Highly qualified manpower is the ultimate guarantee for the healthy, sustainable and stable development of communication engineering industry. The improvement of employee’s quality mainly depends on systematical training programs. And more and more company managers place the most importance on employee’s training, and take it an important magic weapon in enhancing the management and competition power. Under this background, the article analyzed the reality of employee’s training system in Henan Communication Engineering Company thoroughly and roundly, and put forward a market-oriented economy blueprint on employee’s training system in Henan Communication Engineering Company.The article includes four sections. The first part is mainly about training , the theory of training system and learning organization. The second part, from a macroscopic perspective, analyzed the present condition and shortage about employee’s training in Henan Communication Engineering Company.The third part is a core part of the article, based on the two parts above, the author put forward employee’s training system in Henan Communication Engineering Company is made up of the two systems: an operating system and a safeguard system. This part mainly is to set up the operating system of training, which includes the analysis system on the need of training, under the combination of various classes with the programming of each personnel’s characteristic, scientifically differentiate the staff who receive the training and the style of the training; then the article designed the contents, the whole plan of training and implementing measures about the training programs; Corresponding, the valuation system of the engineering company training is a crucial step. According to the Ke-model, each aspect should be deeply evaluated. In the end, the perfection of production transformation system makes the whole training system a well-ordered close developing system.The fourth part starts from the perfection of structure of the training programs, then the author analyzed how to guarantee the well development of the training system from the notion, responsibility and the systematic views; then the author continued to analyze how to guarantee the movement of the training system on the basis of materials and manpower; finally, to establish the study organizational culture which can accord with the training facilitating atmosphere is very important.To sum up, any training system should constantly develop itself according to its purposes, circumstances and perfection procedures, and, in the end, serve as an accelerator which could suit the company’s management and future development.更多还原