【作者】 姜兴业；

【导师】 陈树文；

【作者基本信息】 大连理工大学 ， 工商管理， 2008， 硕士

【摘要】 随着我国医疗体制改革的深入,医院这一过去纯福利性事业单位被逐渐推向市场,使医院面临着更加复杂多变的政治、经济、社会、技术环境。而人力资源又在一定程度上决定着医院的医疗质量、服务质量、管理质量乃至医院文化的质量。重视人力资源管理,提高人力资源质量,对医院可持续发展、综合实力的提升具有极其深远的现实意义。因此,医院要想生存和发展,就必须对其自身的优势与劣势、面临的机遇与挑战有个全面清醒的认识,必须运用战略管理的思想对医院的人力资源进行有效的管理。然而,很多研究表明,当前的医疗机构长期以来都对战略管理重视不够或根本就没有战略管理。本文选择了在医疗体制改革中具有代表性的一所三级非营利性综合医院——营口开发区中心医院作为人力资源战略管理的研究对象,这对探索当前我国医疗卫生事业改革中,医疗服务机构如何在复杂多变的环境中,如何得到持续发展等问题无疑具有重要的现实意义。本文运用SWOT矩阵对医院所面临的政治、经济、社会、文化、人口、环境、技术等方面机会和威胁、优势和劣势进行了较为透彻的分析,最终制定出利于营口开发区中心医院发展的切实可行的战略方案。本文是理论和实践有机结合的产物。同时,文中所运用的一些战略分析方法以及所涉及的战略管理理论和思路,具有较大的普遍性和实用性,对其他医院乃至其他企业的战略管理都有着一定的指导和借鉴作用。更多还原

【Abstract】 With the deepening of the medical system reform of our country, the hospital, which was pure welfare public institution in the past, now is pushing to market gradually, and facing more complicated and more changeable environment in politics, economy, society, technology. And the human resources is deciding the hospital medical quality, the grade of service, the management quality and even the hospital culture quality to a certain extent. To value the human resource management, raise human resource quality is of the extremely profound practical significance. Therefore, the hospital survives and develops on the basis of an overall and conscious understanding to its own advantages, inferior positions, opportunities and challenges faced, meanwhile, has to use the concepts of strategic management to manage its human resource. However, much research indicates that present medical organizations have paid less attention to strategic management, or even not having it at all for a long time. The thesis selects Yingkou Development Zone Center Hospital as the research object of human resource strategy management, which is a non-profit-making general hospital in the third category, and is representative among medical system reform. Thus it has undoubtedly important realistic meaning to find and solve the problems, such as how does the medical service organization develop continuously in the complicated and changeable environment, etc. in the process of medical system reform.The thesis tries to use SWOT Matrix in a comparatively thorough analysis of not only opportunities and threats faced in aspects of politics, economy, society, culture, population, environment, and technologies, but also strengths and weaknesses belong to the hospital, and finally, makes a feasible human resource strategic scheme which benefits development of Yingkou Development Zone Center Hospital.The thesis is the organized result of theory and practice. Meanwhile, some strategic analytical methods and strategic management theory and thinking involved used in the article have greater universality and practicability. Moreover, they can provide certain guidance and reference function to the strategic management of other hospitals and even other enterprises.更多还原