【作者】 董研；

【导师】 林毓铭；

【作者基本信息】 暨南大学 ， 行政管理， 2007， 硕士

【摘要】 二十世纪九十年代以来，我国开始进入危机多发期。公共危机频发已经成为社会管理过程中不可避免的重大挑战。政府作为公权力的代表，必须在处理危急事件过程中起主导作用。但是，公共危机事件的种类越来越多样化，诱发危机的原因也越来越复杂化，要成功应对危机所带来的挑战，仅仅依靠政府的努力是远远不够的。充分调动社会力量积极应对公共危机，是提高政府危机管理能力的关键。我国的正处于经济转轨和社会转型的关键阶段，社会力量开始觉醒，社会公众希望更多地参与到政府公共管理的过程中去。目前，我国政府虽然认识到了危机管理的重要性，但是还没有从过去“全能型”的政府管理模式中跳出来，对社会公众在政府危机管理过程中的作用和重要性认识不足。因此，如何充分发挥政府危机管理中社会力量的作用，成为我国公共危机管理中亟待解决的重要问题。本文正是基于这种考虑对这一问题进行探讨的。文章共分为四个部分。第一部分是对政府危机管理相关概念的说明和界定。第二部分首先运用公民社会和治理理论为社会参与政府危机管理提供了理论依据。然后从我国的实际情况出发，论述了社会参与危机管理的必然性，说明了社会力量在政府危机管理中的作用。第三部分通过个案分析与一般性分析阐述了目前我国政府危机管理中政府与社会参与的现状与存在问题。第四部分按照时间序列分析，将政府危机管理过程划分为危机预防和准备阶段、危机应对阶段和危机善后阶段。并在借鉴外国政府危机管理经验，充分考虑我国目前政府危机管理的现状的基础上，从完善各阶段政府危机管理机制与加强社会参与相结合的角度出发，为提高政府危机管理能力提出了一些具体的政策、建议。更多还原

【Abstract】 Since 1990’s, our country began to face more and more public crisis. Occurrence of public crisis in high frequency has become an inevitable challenge to public management. As the representative of common rights, the government has to play a leading role in dealing with critical incident. As the types of the public critical incident become more and more diversified and the inducement of crisis becomes more and more complicated, it is far from enough to deal with public crisis with the efforts of government itself. Mobilizing the masses to deal with public crisis is the key factor to promote government’s crisis management ability. Our country is in a vital stage in which economy and society are on transition. In the period of transition, social strength begins to awake, and the public are eager to take part in the process of public management. Although, our government has realized the importance of public crisis management, it still keeps the consciousness of the "all-round type" management, lacking of the realization of the effect of social participation in public crisis management. Therefore, how to mobilize the public to exert all their strength in public crisis management becomes a urgent problem needs to be resolved.The article is constructed by four sections: In the first section, some concepts related with public crisis management are defined. In the second part, "civil society theory" and "governance theory" are used to support the argument of social participation in public crisis management. Then the inevitability of social participation in public crisis management is illustrated, and effects of social participation are also described. After that, situations and problems of government and the public in public crisis management are explained by ways of individual case analyzing and general analyzing in the third section. In the last section, by ways of time series analysis, public crisis management process is divided into three stages: preventing stage, dealing stage and recovering stage. After summing up useful experience in some foreign countries and fully analyzing the situations in our country, some specific suggestions about how to promote government’s public crisis management ability in the each stage have been described.更多还原