【作者】 赵笑一；

【导师】 汪克夷；

【作者基本信息】 大连理工大学 ， 企业管理， 2006， 硕士

【摘要】 随着知识经济的兴起,知识被认为是企业获得和保持持续竞争优势的主要源泉。在企业中,存在很多的知识,但这些知识只有被人们传播并使用,才能实现它的价值。企业内部如果拥有将知识从一个个体有效地传播到另一个个体的能力,将比缺乏这种能力的企业具有更强的生产力,并更容易在竞争激烈的社会里生存下去。知识传播可以使员工发现和创造出来的知识成果,通过传播过程与需要利用这些知识成果的生产、销售和研究部门的员工及其实践相结合,发挥知识成果的经济价值,使其蕴含的生产力转化为现实的生产力,从而为企业产生重大的经济效益。可见对企业内部知识传播的研究将极大地促进企业的知识管理,使企业更好地发挥自身的潜能,创造更大的经济效益。 研究通过对知识和知识管理、知识传播、企业内部的知识传播及模型等相关理论的系统性回顾和深入研究,探讨了企业内部知识传播产生的基础,提出了知识势能的概念,并用其来衡量个体拥有某一特定领域知识的量。分析了知识在企业内部得以传播的动力之后,对传播过程中涉及到的因素进行了划分和描述,并提出了企业内部的知识传播概念模型。这是一个从源头开始追踪知识传播过程的各个因素到最终的目的地的概念模型。 此外,本研究还引入了系统动力学,对企业内部的知识传播进行量化模型的架构,共提出了三个量化模型。量化模型主要表达的问题是知识在经过传播到达知识接收者处的过程中,知识接收者的知识势能变化过程。随着考虑的因素逐渐增多,模型Ⅰ到模型Ⅲ的模拟难度也逐渐增大。其中,模型Ⅰ和模型Ⅱ主要是对知识接收者短期行为的模拟,模型Ⅲ是对知识接收者长期行为的模拟。 最后,对三个量化模型进行了模拟和结果分析。发现知识接收者的知识势能变化曲线主要是由S型增长曲线所构成。该S型增长曲线可被划分成三个阶段,影响每个阶段曲线的主要因素有所不同。通过分析得出企业可以通过适当调整一些因素用以得到所期望的知识接收者的知识势能曲线。更多还原

【Abstract】 Along with the knowledge economy rising, knowledge is considered as the headspring for enterprises to obtain and retain the competition advantage. There is a good deal of knowledge in the enterprise. But only the knowledge is transferred and used among people, the knowledge can be implemented its value. Enterprises that are able to transfer knowledge effectively from one unit to another are more productive and more likely to survive than enterprises that are less adept at knowledge transfer.Through the research of knowledge, knowledge management, knowledge transfer, etc, this paper discusses the base of knowledge transfer in the enterprise, and advances the concept of knowledge potential energy which is being used to measure the knowledge quantity of one unit in special field. After analyzing the drive power of knowledge transfer in the enterprise, there are many factors are plotted out and described in the knowledge transfer process. At last carries out the concept model of knowledge transfer in the enterprise.Besides, this research introduces system dynamics to set up the quantization models of knowledge transfer in the enterprise. This quantization models mostly express the change of knowledge potential energy of knowledge receiver in the process of knowledge transfer. Along with the addition of factors, the difficulties gradually increase from model I to model Ⅲ.Model I and model II mostly simulate the knowledge receiver’s short time behavior. Model III simulates the knowledge receiver’s long time behavior.At last, this paper discusses the result of three quantization models. It is founded the knowledge receiver’s knowledge potential energy curve is made up of S type rise curve. This S type rise curve can be plotted out three stages. Every stage has its major influencing factors. Enterprises may gain the anticipating knowledge receiver’s knowledge potential curve through adjusting the values of some factors.更多还原