【作者】 富珍；

【导师】 郭顺生；

【作者基本信息】 武汉理工大学 ， 机械电子工程， 2006， 硕士

【摘要】 随着计算机技术的迅速发展,以客户为中心的、具有快速响应市场机制的计算机辅助质量管理模式已经成为现代企业质量管理的发展趋势。面对顾客需求驱动的全球市场,企业要想取得成功,以顾客满意的产品占领市场,就必须以现代质量管理理念为基础,建立适应企业持续发展的质量管理模式。本文通过对现代质量管理进行研究,将统计过程控制技术应用到质量管理中,构建了质量管理系统,并开发了原型系统。系统提供强大多样的统计分析工具,针对收集到的数据选择一定的工具进行处理,以便更清晰、直观地分析数据,找出数据变化的趋势,确定关键的过程业绩和决定因素,采用控制图进行工序分析,并进行综合分析和各种层次的对比分析等。根据统计质量数据和确定的关键因素,寻找加工过程中的薄弱环节,通过有效地管理与分析加工过程中的质量信息,为改进制造质量提供帮助。 本文的主要工作如下: 1.论述本文的目的和意义,阐述了质量管理研究的重要性,介绍了国内外质量管理理论和实践的相关研究,为本文提供了理论基础。 2.以现代质量管理基本原理为指导,总结出了现代质量管理的质量管理思想:以客户为中心,以市场为驱动源,以人为本,以质量管理体系为保证,以科技为依托,以持续改进为途径,以现场管理为重点。 3.研究了统计过程控制技术的基本原理和思想,重点介绍了控制图技术,包括控制图的设计原理、控制图的类别、在受控状态和失控状态下的控制图判别准则以及在质量管理中如何使用控制图等。 4.对质量管理信息系统的两种结构形式:简单集中型和集中领导下的分层管理型进行分析比较,根据企业的具体要求选用集中领导下的分层管理型结构形式。根据佛山企业的特点,强调各加工工序过程控制的重要性,充分发挥SPC技术的监控和预防作用,并从产品的全生命周期角度进行考虑,对质量管理系统进行总体设计,提出了适合佛山光电企业的质量管理的功能结构设计图。对其中的关键技术进行了研究,确定受控质量特性的选择原则和工序能力改进的三种途径。 5.对原有历史数据进行整理,给出异常数据的四种处理方式。并通过C++Builder语言和SQL Server数据库实现质量管理系统的部分功能,以产品VH025AP为例,运用SPC绘制它的不合格品率P图、缺陷趋势分析图,并进行工序能力分析。 6.论文最后总结了全文的工作,并对本课题未来的研究进行了展望。更多还原

【Abstract】 With the rapid development of computer technology, a new CA quality management model is a tendency for modern enterprises;the model is to take the customer as the center and can respond market fast. So only to accept and found the new model, enterprises would satisfy customers and success. This article according as modern quality management theory, applies statistical process control technology to modern quality management system, sets up an original system. The system provides the diverse statistical analysis tool, in view of the collected data selects different tools to deal with, in order to help people analyze data clear and direct-viewing and find the tendency of data change, and then people can define the key process and the determining factors. With the control charts, we can do more generalized analysis and contrast analysis and so on.The major work is as follow:1. At first the purpose and meaning of this project are discussed, the importance of quality management research is presented. The trend of the domestic and overseas research of theory and application about quality management are analyzed.2. Based on the modern quality management theory, discussed the quality management idea about modern quality management: taking customers in center, driven by market, putting people as essence, taking the quality control system as the guarantee, taking the science and technology as the backing, taking the sustaining improvement as the way and taking the scene management as the key point.3. With the principle and thought of statistical process control, introduced the control charts technology including its design principle、 sorts、 distinguish rules in different conditions and how to use control charts in quality management system.4. Compared with the two structural forms: the simple concentration-based form and the layered management form under centralized leadership. Based on the FOSHAN enterprise, emphasized the significance of procedure control in production, to exert function of SPC technology, and considering from PL carried on the system design to the quality control system, studied the design principle, produced the concrete system function structure drawing, and conducted the research to key technology, determined the quality character selection principle and the three methods of CP improve.5. To deal with the original historical data, supplied four way to eliminate the eliminate data. Stetted up partial function of the quality management system by C++Builder language and SQL Server database. And took product VH025AP as the example, analyzed its disqualification rate P chart > the flaw trend analysis, carried on CP analysis.6. Finally, the conclusion and the developing trend on QM are put forward.更多还原