常州供电公司绩效管理的实践与思考

【作者】 王坚；

【导师】 朱必祥；

【作者基本信息】 南京理工大学 ， 工商管理， 2004， 硕士

【摘要】 国内外企业已经越来越重视绩效管理，绩效管理的成功实施是基于企业从理念、制度、组织环境的营造到员工努力等各方面因素保证的。电力企业在深化电力体制改革的过程中如何导入并有效实施绩效管理具有十分积极和深远的意义。本文以常州供电公司绩效管理实践为例，着重介绍了该公司富有成效的具体实践过程：引入目标管理建立起责任书绩效考核指标体系；通过强化过程管理，有效监控绩效管理的执行过程；积极引用标杆管理和贯标认证等管理手段注重绩效改进；选择典型单位实施360度绩效考评试点。通过对存在问题的深入分析与思考，本文就进一步深化与完善公司绩效管理提出了主要设想：以平衡记分卡为有效工具建立并逐层传递关键业绩指标，并结合岗位能力模型的建立适时引入并推广主基二元考核法。更多还原

【Abstract】 Nowadays domestic and international enterprises begin to think much of performance management and the successful implementation of performance management is assured by the enterprise policies and idea, organization environment and the effort of its employees. It is very useful and meaningful for power enterprises to carry out performance management effectively in the process of the reform of electricity system. Taking Changzhou Power Supply Company as an example, this article lays great emphasis on introducing the company’s fruitful implementation processes such as establishing the duty book system of index appraisal by bringing in the objectives management, supervising and controlling the implementation of performance management by enhancing the process management, paying more attention to improving the performance by using benchmarking management and verification of the total integrated management system, choosing the typical department to practice 360- degree performance appraisal. Through the analysis and meditation on the existing problems, the article puts forward the idea to deepen and perfect performance management of the firm. The idea is to establish key performance indexes which can be handed over to each layer using the balanced scorecard as a valid tool, introduce and popularize the appraisal method of main-basis two member in the perfect timing , with establishment of the model of post capability.更多还原