【作者】 娄志斌；

【导师】 周刚；

【作者基本信息】 天津大学 ， 工商管理， 2004， 硕士

【摘要】 我国企业物流业务外包现已达到一定的规模，但与西方发达国家企业相比，外包的比例还相对较低，企业对物流服务供应商的满意度也较低。目前国内外现有的研究成果大多集中于扩展企业、企业核心竞争力、第三方物流等相关领域，对物流业务外包的指导针对性不强。本文运用供应链管理理论和物流管理理论，结合我国企业的具体情况，采取定性与定量相结合的分析方法，对我国企业物流业务外包进行了系统的研究，提出了具体的建议，对我国企业制定科学的物流业务外包决策，推动物流业务外包在我国的顺利进行，具有一定的理论和现实意义。本文首先说明了物流业务外包的总体情况，对物流管理、企业物流业务外包的原因、第三方物流、第四方物流等内容进行了阐述。其次，介绍了供应链管理的主要理论并运用该理论，特别是企业核心竞争力理论对物流业务外包进行了理论分析，指出物流业务外包符合供应链管理的思想，是供应链管理理论在物流管理领域的具体运用。再次，在理论分析的基础上，对企业物流业务外包决策进行了研究，提出了作者的物流业务自营/外包决策流程，并说明如何运用层次分析法来选择物流服务供应商。作者对企业核心竞争力、物流服务水平、物流成本、企业文化兼容性、公司合作关系等影响物流业务外包决策的关键因素进行了分析，并对确定物流服务水平和物流成本的方法进行了详细的论述。最后，分析了我国企业物流业务外包的现状，指出制约我国企业物流业务外包的主要原因，并提出了相应的建议。更多还原

【Abstract】 Nowadays, logistics outsourcing scale in China has improved to some certain extent, but compared with developed countries, the proportion of logistics outsourcing is still small and logistics suppliers’ service are not to enterprises’ satisfaction. Currently, research on logistics outsourcing at home and abroad is quite limited in number, most research centers on extended corporation, core competence, third party logistics and etc., which does not apply to logistics outsourcing.In this thesis, the author applies supply chain management and logistics management theories approach to the particular situation in China and adopts both qualitative and quantitative analytical methods to implement a systematic research on China’s logistics outsourcing situation. Also, in the thesis, concrete suggestions are put forward for facilitating Chinese enterprises’ logistics outsourcing and making scientific decisions in their outsourcing activities, where the theoretical and practical significance of the thesis lies in.First, the thesis introduces the overall situation of logistics outsourcing, stating some subjects in detail, such as logistics management, reasons for enterprises’ logistics outsourcing, third party logistics and fourth party logistics. Then, the author introduces major theories of supply chain management and uses them, especially enterprise core competence theory, to launch a theoretical analysis about logistics outsourcing, pointing out that logistics outsourcing implies supply chain management idea, and is a good example of its application. On the theoretical bases, the author carries out a research on enterprises’ outsourcing decisions, originally stating the flow of making logistics insourcing/outsourcing decisions and explains how to use analytic hierarchy process to select a logistics service supplier. The author analyzes key factors influencing logistics outsourcing decisions, such as core competence, logistics service quality, logistics cost, cultural compatibility of enterprises and cooperation between firms, stating in detail the method of how to determine the quality of logistics service and logistics costs. Finally, the author looks into current situation of logistics outsourcing in China, pointing out factors restricting its development and provides suggestions and right treatment.更多还原