【作者】 李富山；

【导师】 查京民；

【作者基本信息】 天津大学 ， 工商管理， 2004， 硕士

【摘要】 建筑业是中国国民经济建设的支柱产业之一，建筑业的蓬勃发展为建筑防水材料行业的发展带来了良好的机遇。随着国家相关政策、标准的发布实施，以及我国加入WTO的要求，建筑防水材料市场的竞争方式逐渐由价格竞争转向质量、服务的非价格因素竞争。ISO9001∶2000标准总结了质量管理发展的经验，为企业建立质量管理体系提供了基本框架。我国建筑防水材料企业质量管理还处于较低水平，建立并实施ISO9001∶2000质量管理体系对提高建筑防水材料企业质量管理水平具有重要作用。本文研究目的是在分析建筑防水材料行业质量管理现状的基础上，为建筑防水材料企业总结出一套基于ISO9001∶2000标准的质量管理体系建立方法。本文内容主要分为三大部分：首先全面介绍了质量管理发展的不同阶段，国内外质量管理发展概况以及ISO9000标准的发展，分析了建筑防水材料发展现状及趋势，阐明了建筑防水材料企业建立ISO9001∶2000质量管理体系的意义。其次，以建立质量管理体系的基本过程为线索，详细论述了质量管理八项原则的应用，质量管理体系的策划、审核与持续改进。最后，以天津澳克新型防水材料有限公司质量管理体系的建立、实施为例，进一步具体阐明了ISO9001∶2000质量管理体系在建筑防水材料企业的应用，在此基础上，总结了建筑防水材料企业质量管理体系策划方法，质量管理体系实施效果，并简要探讨了6σ管理目标。更多还原

【Abstract】 Construction industry is one of the mainstays of national economy. The rapid development of construction industry brought well opportunity for the development of building waterproofing materials. Along with the promulgation of related national policies and standards, as well as we joined the WTO, the competition mode changed from price to quality and service in building waterproofing materials market. ISO9001∶2000 standard provided a frame for enterprises to establish quality management system(QMS). The quality management of our building waterproofing materials enterprises is on lower level. It will have important effects for building waterproofing materials enterprises to set up ISO9001∶2000 QMS. The aim of this thesis is to provide a kind of method of establishing ISO9001∶2000 QMS on the basis of analyzing quality management status in building waterproofing materials industry.There are mainly three parts in this thesis. Firstly we will examine the development history of quality management and ISO9000 standards, analyze the development status and trends of building waterproofing materials to stress the purpose of establishing ISO9001∶2000 QMS in building waterproofing materials enterprises. Secondly, according to the basic process of establishing QMS, we will elaborate the application of the eight principles of quality management, and then study the plan, auditing and continual improvement of QMS. Finally, based on the establishment and implementation of QMS in Tian Jin Ocean-Rock New Waterproofing Materials Co. Ltd., we will illuminate the application of ISO9001∶2000 QMS in building waterproofing materials enterprises in detail. We will summarize the planning method of QMS, the implementation effects of QMS, and then discuss 6σmanagement briefly.更多还原