企业组织学习与组织结构关系研究

【作者】 郑心怡；

【导师】 邢以群；

【作者基本信息】 浙江大学 ， 管理科学与工程， 2003， 硕士

【摘要】 在知识经济时代，企业唯有持续地进行组织学习才能在快速变化的环境中生存和发展。组织结构作为企业存在和运行的基础和框架，对组织学习具有重要的影响。本文围绕组织学习与组织结构两者的关系展开讨论，旨在帮助我国传统企业实施组织变革以增强组织学习能力。 首先，本文通过大量的文献回顾，归纳了组织学习的概念、模型和评估方法，概括了组织结构的概念和指标体系，并根据组织学习和组织结构关系的研究现状指出了以往研究的不足。 接着，本文用系统的视角分析组织学习、组织结构以及其他影响因素在组织学习系统中的地位和关系，明确了组织学习与组织结构的作用机制。认为组织学习是一个复杂系统，在该系统中组织结构是组织学习的影响因素之一。 在理论分析的基础上，本文提出了实证研究的模型和假设，用访谈和问卷相结合的方法对浙江省56家中小生产型企业进行调查，并运用SPSS统计软件对问卷调查结果进行分析。 根据调查和分析的结果，本文得出几个重要的研究结论并对研究模型和假设进行修正。认为组织结构、企业文化、信息技术、企业性质、技术类型、企业规模是影响组织学习的主要因素；组织学习与组织结构有一定的关系，但两者关系受技术类型和信息技术水平等变量的交互作用影响；组织学习能帮助企业实现提高环境适应能力、技术创新优势、平均生产效率、经营管理水平和行业竞争优势等组织学习愿景；组织结构的灵活性有助于实现组织学习愿景，而组织结构的规范性、复杂性、集权度与实现组织学习愿景没有必然联系。 此外，本文还在研究结论的基础上总结了有利于组织学习的组织结构特征，并提出了基于组织学习愿景的组织结构模式选择策略，为浙江省中小生产型企业创建学习型组织提出了对策和建议。更多还原

【Abstract】 At the age of knowledge economy, enterprises have no choice but to keep on learning to survive and develop in the fast changing environment. Organization structure, as the foundation and framework of an enterprise, has an essential impact on organizational learning. This dissertation discusses the relationship between organizational learning and organization structure in order to help Chinese traditional enterprises carry out organizational innovation to improve organizational learning ability.This dissertation starts with review of abundant literature and summarises the concept of organizational learning, model of organizational learning and how to evaluate it, concept of organization structure and its descriptive system, as well as the difficiency of current research on relationship between organizational learning and organization structure.With a systematic view, this dissertation analyzes the function and relationship of organizational learning, organization structure and other influential factors in an organizational learning system, and makes clear how organizational learning and organization structure works on each other. It indicates that organizational learning is a complicated system, in which organization structure is one of the influential factors of organizational learning.On the basis of theoretical analysis, this dissertation brings forward the model and hypotheses of empirical research, makes investigation in 56 middle and small manufacturing enterprises in Zhejiang Province, and analyzes the result of questionnaire investigation with SPSS.According to the result of investigation and data analysis, several research conclusions are drawn and research model and hypotheses are adjusted. It is pointed out that organization structure, organization culture, information technology, enterprise type, technological type and enterprise scale are the main factors that influence organizational learning; There is a relationship between organization structure and organizational learning, which is interacted by factors like enterprise technology type and information technology; Organizational learning helps enterprise to realize its vision such as improve environment adaptive ability, technical innovative advantage, mean productive efficiency, business administrative capacity andcompetitive advantage in the industry; Organizational flexibility helps enterprise to realize its organizational learning vision, while formalization, complication and centralization of organization structure have no relationship with organizational learning vision.Besides, this dissertation summarises the characteristics of organization structure which enhance organizational learning, brings forward an organization structure design policy based on organizational learning vision, and also provides some advice for middle and small manufacturing enterprises in Zhejiang Province to build learning organization.更多还原