【作者】 张云霞；

【导师】 王俊峰；

【作者基本信息】 合肥工业大学 ， 管理科学与工程， 2003， 硕士

【摘要】 随着经济全球化的发展和信息化建设的加快，市场需要更加多样化，顾客需求更加复杂多变，产品生命周期也不断缩短，这使得传统模式的企业难以适应和生存。企业信息化是企业增强竞争力的有效手段，制造资源计划(MRPⅡ)、企业资源计划(ERP)是企业管理信息化的重要手段，是现代企业先进管理思想与计算机技术结合的产物。 本文首先从宏观和微观两个方面分析了我国制造类企业面临的机遇与挑战，进而指出ERP是提升企业管理的重要手段；在阐明ERP的发展历程及其管理思想的基础上，论述了我国企业应用ERP的历史及现状。通过实证研究，作者分析了ERP应用过程中出现的问题、获得的经验及教训。 目前，国内外尚无统一的MRPⅡ/ERP应用绩效评价标准，为尽可能客观地评价MRPⅡ/ERP应用绩效，本文在比较美国生产与库存管理协会(APICS)的“ABCD考评表”和上海生产与库存管理研究会(SPICS)的“MRPⅡ系统实施等级水平评估”两套绩效评价体系的基础上，针对我国企业应用ERP的现状，综合提出一套评价指标体系，并通过模糊综合判定法建立评价模型，以冀能全面、科学地评价我国企业MRPⅡ/ERP的应用绩效。更多还原

【Abstract】 Along with the development of economy globalization and acceleration of information construction, market requirements become more variable, customer needs become more diversified, resulting in product life cycle shortening. These characteristics make enterprises in traditional model can’t adapt the new environment well. Business informatization is one of effective ways that can improve competitive ability of modern companies. Manufacturing Resources Planning (MRPII) and Enterprise Resources Planning (ERP) are important methods of management informatization and offspring of advanced management thought and computer technology.The dissertation first analyzes opportunities and challenges which Chinese manufacturing enterprises are facing in both macroscopic and microcosmic views, then points out that ERP is an effective tool promoting business managing. On the basis of introduction theories of ERP and its history, the paper discusses application status quo of ERP in domestic enterprises, and analyzes problems and success existed in the application process of ERP.At present, we haven’t established standard performance appraising criteria of MRPII/ERP application. In order to evaluating objectively application performance of MRPII/ERP, the paper puts forward a synthetic appraising index system and a model based on comparing APICS’s "ABCD Checking List" and SPICS’s "Assessing on Application of MRPII", combining application situation of ERP in Chinese businesses. The author hopes that the system can help domestic enterprises appraise application performance of MRPII/ERP comprehensively and scientifically.更多还原