高新技术企业知识型虚拟团队管理研究

【作者】 黄凤玲；

【导师】 朱天锐；

【作者基本信息】 湖南大学 ， 科学技术哲学， 2003， 硕士

【摘要】 团队协作是现代社会一种重要的生存方式，也是日本和西方企业经济腾飞的法宝。现代科学技术的日益发达，打破和逾越了传统社会的藩篱和障碍。使人与人之间的沟通变得越来越简便，越来越“零距离”。从而，团队协作随着现代科学技术的升级有了新的表现形式。不仅企业组织内部的成员可以进行团队协作，提高生产效率，并且跨越组织边界的团队也得以建立和协作起来。这种远距离的或者跨越组织边界的协作形式——虚拟团队，越来越为现代社会经济全球化的趋势所接受，成为许多企业竭力组建的高效灵活的组织形态。 正因为这种新型团队的扁平化组织、开放式网络、高素质知识型成员和知识组织、组织边界模糊化和高度的重构能力、柔性工作方式和柔性管理等不同于传统团队的几个特征，使传统管理须更新其内容和方式，以适应组织发展新的需要。在针对虚拟团队优势和问题的基础上，本文提出了几个解决方案，如合作伙伴的选择机制、建立共同愿景、信任机制的形成、搭建沟通之桥、跨文化管理和学习型团队建设等。另外，本文从哲学角度提出了几个理论解释，从耗散结构理论和复杂性科学角度来分析和看待这种新型组织形式的管理问题，目的是为这种新团队形式提供实践性的解决对策并籍以哲学层面的思考。更多还原

【Abstract】 Team cooperation is a kind of important existence way in modern society, and is the magic weapon which risen enterprises of Japan and western depended on. With the modern science and technology developing, it has broken and gone beyond the hedge and obstacle of the traditional society. It make interpersonal communication becoming more and more convenient, or "zero distance". Thus, there is a new form of team cooperation with modern science and technology upgrading. Not only enterprises can carry on team cooperation, and improve efficiency by organizimg inside members, but also it can set up and do well over enterprises. This long-distancegroup or crossing-over organizations’ form------Virtual team, accepted by the trend ofeconomic globalization in morden society. It becomes a highly-efficient and flexible organization that many enterprises do one’s utmost to set up.Just because the flat-type, opened network, knowledge organization, indistinct border, flexible to re-construct , elastic work way and management ,which virtual team differents from traditional one, make traditional management has to upgrade its content and form, in order to meet new needs . At the ground of advantages and problems of virtual team, the paper puts forward several suggestions, for example , the choice mechanisms of cooperative partner, setting up same wish scene, forming trust relationship, putting up communication bridge, cross- cultural management and building learning type organization, etc. In addition, the issue has also proposed several theories and explainings from philosophy angle. From dissipating structure theory and complication theory, it analysises new management problems of the new organization, in order to give some practical countermeasures, combined with the author’s philosophy thinking.更多还原