【作者】 陆涛；

【导师】 于凌云；

【作者基本信息】 西南交通大学 ， 公共管理（专业学位）， 2013， 硕士

【摘要】 信访工作是党的群众工作的重要组成部分,是推进社会管理创新、促进社会和谐的重要保障。当前,我国正处于社会转型、改革发展的重要战略机遇期,随着经济体制深刻变革,社会结构深刻变动,利益格局深刻调整,思想观念深刻变化,大量的社会矛盾和问题通过信访渠道反映出来,尤其是一些事关人民群众切身利益重大的、根本性的、群体性的矛盾日渐凸现,如企业改制、征地拆迁、劳动保障、环境污染、涉法涉诉等使信访工作面临的任务繁重而艰巨。尽管上至中央、下到基层各级都十分重视,但事实上由于面对信访制度设计存在一定缺陷、公民信访不信法的“信访怪圈”、依法治访手段缺乏、信访部门自身不足等困境,目前基层信访工作运行现状不容乐观,还处于被动应付、实际工作效率不高的阶段,形势较为严峻,面临挑战。为真实还原已经成为常态化的基层信访工作,这就需要加强研究。本文选择经济发展处于西部领先前沿、特定区域信访问题相对突出的中国科技城、四川省第二大城市绵阳市的涪城区作为研究对象,在全国范围内有一定代表性。作者在收集大量国内外相关文献资料的基础上,以社会冲突理论、社会控制理论、公共治理理论为研究理论基础,采用文献研究法、历史分析法、实地调查法、案例分析法等研究方法,对涪城区基层信访工作现状、特点、困境进行全面阐述,在此基础上深入分析产生困境的深层次原因,最后从完善信访制度、理顺三个关系、强化源头治理、推动事要解决、加强队伍建设共五个方面提出了破解困境的对策建议,期望能为全国其他地区提供有益借鉴和参考,推动基层信访工作创新发展,为构建社会主义和谐社会建设作贡献。更多还原

【Abstract】 Petition work is an important part of the Party’s mass work, which is an important guarantee for promoting social management innovation and social harmony. At present, China is in the period of important strategic opportunities for social transformation and reform and development. With the profound changes in the economic system, social structure, interests pattern and ideology, a lot of social contradictions and problems are reflected through letters and visits. Contradictions especially related to people’s vital interests become prominent. For example, corporate restructuring, land acquisition and resettlement, social security, environmental pollution, and the cases of law or suit have made petition work heavy and arduous. Although both the central government and local governments have attached great importance on petition work, the status quo is not optimistic and the petition work is still in the stage of passive reaction and low work efficiency because of the defects emerging in the petition system design, the strange "petition circle" where citizens believing in petition while ignoring the law, lack of means of administering petition, the self inadequacy of the petition departments. To restore the the normalized grassroots petition work, researches on it needs to be strengthened.This paper takes Fucheng District of Mianyang City, the second largest city of Sichuan Province, as an example, where the economic development is in the leading edge of the western region, and the petition issues in specific area is relatively prominent; therefor,it is typical in China. Based on domestic and foreign literatures, social conflict theory, social control theory and the theory of public governance, and by using the methods of literature research, historical analysis, field survey, case analysis, this paper explains the status quo, the characteristics and dilemma of grassroots petition in Fucheng District, and deeply analyzed the deep-seated reasons of dilemma arising, and finally puts forward suggestions for solving the dilemma from the following five aspects:perfecting petition system, rationalizing the three relationships, strengthening the source of governance, promoting cases solution and strengthening team construction. This paper is expected to provide a useful reference for other regions of China, to promote the innovation and development of grass-roots petition work, and contribute to the harmonious society construction.更多还原