【作者】 迟振杰；

【导师】 李军；

【作者基本信息】 山东大学 ， 企业管理， 2013， 硕士

【摘要】 知识经济时代,知识创新作为企业核心竞争力的重要源泉,对实现企业持续创新与成长起着决定性作用。超竞争环境下的压力,已经将企业推到更加瞬息万变的全球环境中,如何进行知识创新,提高知识更新速度与有效性,实现持续创新与成长,已经成为企业的关注要点,越来越多的企业尝试开展知识管理与学习型组织建设。尽管知识管理、学习型组织建设为部分企业带来了巨大成就,但与“持续创新”距离还很遥远。原因就在于忽视了组织系统作为自行产生知识的实体,对企业知识创新与组织系统构成要素认识不足。因此,本文从企业知识创新实践以及呈现的组织要素特征进行研究,以期构建知识创新与组织要素交互作用的系统模型,为企业知识创新落地提供依据。知识管理与学习型组织是相互融合、相互补充的理论,其根本目的就是实现企业知识创新。但是二者对实现企业知识创新来讲都具有一定缺陷。一方面,以野中知识创造模型为代表的知识管理理论,虽然揭示了企业知识创造的构成与机理,但却忽视了组织作为知识创新系统的事实,使得企业知识创新很难落地。另一方面学习型组织研究虽然从组织系统角度进行研究,但是个体学习并不代表组织也在学习,理论在揭示二者作用机理方面缺乏有力说明。解决这些问题需要我们从多角度的理论交叉中重新认识企业知识创新。为了探索企业知识创新与组织要素的系统模型,本文采用了探索性案例研究方法。严格按照Yin提出研究方案设计、多来源收集研究资料、证据分析和报告撰写步骤进行研究。本文以采用两种不同知识创新形式的浪潮集团和腾讯公司为研究对象。为了减少案例研究误差,在案例分析之前,本文基于知识管理、学习型组织以及组织系统理论的梳理,构建了案例研究的分析框架。以此为理论依据,就两家企业的知识创新实践和呈现的组织要素特征展开研究。最后,在案例分析以及三种理论成果的相互印证下,构建本文的研究模型。模型融合了三种理论的研究成果,本文也通过从知识管理视角下的知识创造子循环、学习型组织视角下的个体知识到组织知识创新转移子循环、组织系统理论下的组织要素交互作用三方面对模型进行阐释。为企业提供了一个动态、系统的视角,审视组织系统与知识创新活动。更多还原

【Abstract】 In the knowledge economic era, knowledge innovation, the resource of core competitive of enterprises, plays a decisive role in attaining continuous innovation and growth. Under the pressure of hyper-competition, enterprises are confronted with fickle global environment. To promote innovation, accelerate the speed of updating knowledge, attain continuous innovation and growths have become one of the biggest concerns of enterprises. More and more enterprises participate in the practice of knowledge management and building of leaning organization.Despite some successful cases, most of such exercises were only partial success. The reason lies in the negligence of organizational system.By analyzing two actual cases, this paper explores the functional relations between knowledge innovation and organization elemental feature, and then bring forward the large-scale system model, which could guide the implementation of knowledge innovation.Learning organization and knowledge management should complement each other, and their main purpose is to achieve the enterprise knowledge innovation. But they all have certain limination in guiding the enterprise knowledge innovation. On the one hand, though the dynamic knowledge creating model, as the representative of knowledge management, reveals the structure and mechanism of the knowledge creation system, research does not cover the organization system, result in the limination of implemention; On the other hand, the learning organization research provides a organizational perspective, but lack of explanation of turning individual learning to organization learning. To solve such problems, we need to redeem enterprise knowledge innovation from a multi-angle theoretical research.In order to explore the system model of enterprise knowledge innovation and organizational factors, this paper adopts the method of case study according to Yin’s approach. This paper chooses Inspur Group and Tencent as case study, as they take two different approaches to implement knowledge innovation. In order to reduce the error in the case studies, after summarizing knowledge management, learning organization and organisational system theory, this paper constructs analytical framework, in order to bring out the theoretical foundation of case study. Based on the framework, this paper analyse the knowledge innovation practices and the characteristics of organizational factors. Finally, based on the basic model of enterprise knowledge innovation, according to organizational characteristics, we built and explained the model. The model contains three parts:knowledge-creation subcycle based on knowledge management; knowledge transfer from individual to organization based on learning organization; Interaction affects of organizational elements based on organizational system. The model provides enterprises a dynamic perspective on organization system and knowledge innovation activities.更多还原