【作者】 周爱华；

【导师】 姜原子；

【作者基本信息】 哈尔滨工业大学 ， 企业管理， 2011， 硕士

【摘要】 消费者需求的多样化和竞争形式的变化,使得零售商必须寻求与供应链中企业合作才能获得自身的发展。供应商和零售商合作可以有效降低双方的各种成本,而供应商和零售商之间及时有效的信息共享是双方合作的基础,为了实现供应商和零售商之间及时准确的信息共享,出现了跨组织信息系统。跨组织信息系统允许信息跨越组织边界传递,实现供应商和零售商之间信息及时准确的共享,降低了各种成本如采购成本、库存成本等。跨组织信息系统对供应商和零售商的合作起到关键作用,跨组织信息系统采纳对供应商和零售商来说是双赢的举措,但是供应商-零售商跨组织信息系统采用状况并不乐观,跨组织信息系统采用率和采纳层次较低。本文对供应商-零售商跨组织信息系统采纳的影响因素进行实证研究,总结国内外有关信息系统采纳的研究和对信息系统采纳者进行访谈,提出本文的研究模型。本文理论模型建立在T(技术)-O(组织)-E(环境)模型的基础上,引入组织间关系这一方面因素,把影响供应商-零售商跨组织信息系统采纳的因素分为组织间关系、技术、领导和环境四个方面,分别研究这四个方面影响因素对供应商-零售商跨组织信息系统采纳意愿和采纳层次的影响作用。通过问卷调查收集整理数据,利用SPSS16.0对数据进行因子分析、相关分析、回归分析和方差分析。数据分析的结果表明了组织间关系、技术、领导和环境四个方面的因素对供应商-零售商跨组织信息系统采纳意愿和采纳层次的影响关系及影响程度大小,通过方差分析验证企业性质和企业规模对影响因素、采纳意愿和采纳层次的影响。根据分析结果对研究模型进行修正,并分别从技术、领导、环境和组织间关系四个方面提出促使供应商-零售商跨组织信息系统采纳的政策建议。更多还原

【Abstract】 With the diversification of consumer demand and the change of competition form, retailers must seek cooperation with suppliers to achieve their own’s development in the competition. Integration suppliers and retailers can reduce the various costs. Sharing information in a timely and effective manner is the cooperation foundation. In order to achieve timely and accurate information between supplier and retailers, there has been inter-organizational information system. Inter - organizational information systems allow information to transmit between suppliers and retailers across the organizational boundary. Timely and accurate information can reduce the various costs such as purchase cost, inventory cost, etc. Inter - organizational information systems play a key role in the integration supplier and retailers. The adoption of inter-organizational information systems is a win-win initiative between suppliers and retailers, but inter-organizational information system between supplier and retailer are not adopted widely, little enterprises adopt inter-organizational information system and the hierarchical is lower.This paper is an empirical research about influence factors of inter-organizational information system between supplier and retailers. On the basis of summarizing the domestic and foreign related researchs and putting interview with relevant members of information system, we established the theoretical model of this paper. This theoretical model introduced inter-organizational relationship to T (technology) - O (organization) - E (environment). Influence factors of inter-organizational information systems between supplier and retailers include relationship, technology, organization and environment.The data is collected through the questionnaire survey and is analysed using SPSS version 16.0. Through fator analysis, correlation analysis, regression analysis and analysis of variance, data analysis results show the correlation that inter-organizational relationship, technology, leadership and environment factors against adoption willingness of inter-organizational information systems and adoption hierarchy between supplier and retailer. Different nature and scale enterprises have differences in adoption willingness and adoption hierarchy. The study model is modified based on the results of this study, and this paper give sugestions from the technology, leadership, environment and the relationship between organizations, in order to promote retailers adopting inter-organizational information systems.更多还原