【作者】 张少卿；

【导师】 李云梅；

【作者基本信息】 武汉科技大学 ， 企业管理， 2011， 硕士

【摘要】 随着我国对外贸易量,尤其是港口贸易量的迅速增长,我国港口企业面临着前所未有的历史机遇和挑战。港口贸易量的持续增长给港口带来了充足的货源,但同时高速增长的货物周转量对港口的生产能力提出了更高的要求。在企业规模和经济实力既定的情况下,如何通过人力资源管理模式的优化来提高港口的生产能力,成为了一个热门话题。本文通过对关键岗位和岗位分析等方面的一系列文献研究,结合在我国内河港口企业——武钢港务公司的实证调研,选用文献研究法、个人访谈法、问卷调查法、现场观察法、工作日志法等多种现有的科学方法,对武钢港务公司的关键岗位进行了界定。并根据前期的调研数据,结合各车间的职责条例和工艺流程,分析了关键岗位的工作职责与内容,影响定员的因素等特征。然后根据这些特征,综合考虑设备利用率、机器功能及特点、休假制度等各方面的可控因素,建立起港务公司关键岗位的定员模型,以达到进一步优化人员数量,提高工作满意度,增加企业效益,明确职责范围,减少工作摩擦等效果。本文的研究,有利于港口型企业关键岗位的定位与优化,具有一定的现实意义。但由于笔者能力有限,故本文的模型推广还存在一些需要继续深入研究之处,期待本文能起到一个抛砖引玉的作用,引起更多学者对此问题的研究和探索。更多还原

【Abstract】 With the high development of export trade, especially port trade, port enterprises are facing unprecedented historical opportunities and challenges in China. The continuous growth of port trade volume brings adequate supply, at the same time, rapid growth of production turnover asks for grater productivity. It has become a hot topic that how to improve productive capacity of the port through the optimization of human resources management under the given situation.Based on literature study of key positions and job analysis, combined with the empirical research on China inland port enterprises - WISCO Port Enterprises, the researcher choose a variety of existing scientific methods to defined the key positions of WISCO Port Enterprises, which include literature study, personal interviews, questionnaires, observation, work log and so on. According to preliminary research data, combined with the duty regulations and processes of each workshop, the researcher analyzed the characteristics of job duties and content, and factors affecting the allocation of key positions. Then according to these features, considering the equipment utilization, functions and features of machine, vacation system and other aspects of the controllable factors, the author establish an allocation model of key positions in WISCO Port Enterprises. We expect this model could achieve the effect of further optimization of allocation, improve satisfaction of job, increase business effective, clear terms of reference, reduce friction and so on. This study will help the port enterprises locate and optimization key positions, has a certain practical significance. However, due to the limited capacity of the author, there are still some needs to continue promoting in-depth study of the model, hoping that the model can lead to more academic research and exploration on this issue.更多还原