服务型领导与下属反生产行为关系的实证研究

【作者】 李朝阳；

【导师】 郑传均；

【作者基本信息】 中南大学 ， 管理科学与工程， 2010， 硕士

【摘要】 自从服务型领导(Servant leadership)在1977年由Greenleaf提出后,在相当长的时间内处于研究的空白期,20世纪90年代始服务型领导逐渐成为研究热点,服务型领导逐渐成为领导学研究中的前沿研究领域,为研究领导有效性问题提供了全新的视角。国内学术界有关服务型领导的研究文献也是凤毛麟角,特别是实证研究极其少见。本研究探讨服务型领导对下属反生产行为的作用机制,研究课题具有一定的前瞻性。通过对长沙、深圳、北京、广州这四个城市的一些企业进行调查,收集了273份有效问卷,使用SPSS 17.0和AMOS 7.0统计软件,通过基本描述性统计、信度分析、相关分析、回归分析、验证性因素分析、结构方程模型等分析方法对研究假设进行检验,主要研究结论有：(1)西方文化背景下所设计的七维度内容结构服务型领导量表同样适用中国情境下的企业,中国同样存在服务型领导。(2)服务型领导与下属反生产行为显著负相关,服务型领导对下属反生产行为有显著预测作用；服务型领导与下属的破坏物品显著负相关,服务型领导对下属的破坏物品行为有显著预测作用；服务型领导与下属的怠工行为显著负相关,服务型领导对下属的怠工行为有显著预测作用；服务型领导与下属偷盗行为显著负相关,服务型领导对下属的偷盗行为有显著预测作用；服务型领导与下属生产偏差行为没有显著负相关,服务型领导对下属的生产偏差行为没有显著预测作用；服务型领导与下属的辱虐他人行为显著负相关,服务型领导对下属的辱虐他人行为有显著预测作用。(3)领导-下属关系质量在服务型领导与下属反生产行为之间存在着中介作用。(4)下属工作丰富度在服务型领导与下属反生产行为之间并不存在着调节作用。更多还原

【Abstract】 Since servant leadership was put on in 1977 by Greenleaf, after a long period of time,specially at the beginning of the 20th century, service leadership has become a hot research on leadership, providing a new perspective for the study of leadership effectiveness. However the domestic academic research literature was very rare, empirical research was extremely more rare.The paper mainly studied on the internal mechanism between servant leadership and empolyees Counter-productive behavior. By processing 273 valid questionnaires from Changsha, Shenzhen, Beijing, Guangzhou these four cities through SPSS 17.0, with the basic descriptive statistics, reliability analysis, exploratory analysis, confirmatory analysis, correlation analysis, regression analysis and so on,the research got the main findings as follows:(1) the seven dimensions of the scale about servant leadership designed in the Western cultural background could be used in Chinese enterprises.(2) servant leadership was negatively related to subordinates counter-productive behavior;servant leadership was negatively related to subordinate property destruction; servant leadership was negatively related to subordinate sabotage behavior;servant leadership was negatively related to subordinate theft behavior;servant leadership was negatively related to subordinate production deviance behavior;servant leadership was negatively related to subordinate abuse behavior(3) the relationship quality of leader-subordinate existed intermediary role between servant leadership and subordinate counter-productive behavior.(4) The richness of job did not exist regulation role between servant leadership and subordinate counter-productive behavior.更多还原