【作者】 沈凌；

【导师】 程森成；

【作者基本信息】 武汉理工大学 ， 管理科学与工程， 2009， 博士

【摘要】 团队随着知识经济的发展和社会分工程度的不断加深,已经成为不同组织的有效工作形式。在影响团队有效性的多种因素中,团队成员知识共享程度尤其值得关注,特别是团队知识的获取和传递问题需要解决。随着信息技术的发展,研究基于本体的知识团队有效性形成机理和有效性评价模型,将有利于整合团队内外知识资源和智力资本,推动知识的创造、传播和使用,充分发挥知识的使用价值,对提升组织技术创新能力,加速科技成果产业化将具有重要的理论价值和现实意义。本文首先研究基于本体的知识团队有效性的理论基础,并对相关的理论进行了综述和分析,这些理论包括知识共享理论、本体理论和团队理论等理论体系,为论文研究提供了理论平台。知识团队有效性的形成机理是本文研究的逻辑起点。在分析组织智力资源管理面临的主要问题和团队知识转移对团队有效性的影响的基础上,借鉴本体理论的相关研究成果,提出了知识团队基于本体的有效性形成模型。团队知识领域本体的构建是本文研究的重点。首先研究了基于本体的团队知识管理框架,接着重点研究了团队知识本体构建的路径,从构建方法、术语获取及团队知识分类等角度进行了相关研究,最后探讨了知识团队本题库的结构模型。基于本体的知识团队有效性评价是本文研究的核心。首先对知识团队有效性的评价方法进行了分析,提出了基于DEA方法的评价框架。然后结合知识团队的本体结构特征提出了知识本体有效性的评价指标体系和方法,并结合武汉地区IT行业知识团队的实践进行了案例研究。最后,从动力环境、阻力环境和支撑环境三个维度探讨了知识团队有效性的影响要素,在此基础上,构建了知识团队有效性的支撑体系。本文的创新点主要体现在以下几个方面：(1)构建了团队知识领域本体。该创新点从团队知识本体的影响要素出发,分析了团队知识的本体结构,揭示了知识本体对团队有效性的作用机理,为提高知识团队有效性提供了路径指示。(2)提出了基于本体的团队有效性评价方法和指标体系。该创新点从团队知识共享的视角出发,按照团队知识领域本体对团队投入和产出的调节作用验证了知识本体对团队有效性的影响,所得结论为实践操作提出了有益的参考。(3)设计了基于本体的团队有效性的支撑体系模型。该模型按照增强动力、弱化阻力、强化支撑力的维度对组织内外相关的影响要素进行了系统分析,为管理实践从资源整合视角提升团队有效性做了理论上的铺垫。更多还原

【Abstract】 Along with the development of knowledge economy and the labor degree of social division has been deepened continuously, team has become an effective working form of the different organization. The degree of knowledge-sharing team members’has become the core of the different affected factors, especially the team’s gain and transmission of knowledge necessary should to be solved. With the development of information technology research, researching the knowledge team formation mechanism of the effectiveness and validity of the evaluation model based on the ontology, it was beneficial to the team integration both inside and outside the knowledge resources and intellectual capital, to promote knowledge creation, dissemination and use.This had great theoretical value and practical significance to give full play to the value of knowledge on technological innovation, to enhance the capacity of organizations to accelerate the industrialization of scientific and technological achievements.In this dissertation, ontology-based knowledge theory of team effectiveness is the research point. Summarized the theory of knowledge sharing, ontology, team theory to provide a theoretical platform for the dissertation research.The formation mechanism of the effectiveness of knowledge team is the logical starting point for this research.Analyzed the main problem of the management of organizational intellectual resources, and its affection on the team knowledge transfermation. On this basis, this dissertation pointed out the knowledge team effectiveness formation model based on ontology using the previous related research results.Build the domain-ontology of team-knowledge is the focus of this dissertation. Studied the ontology-based knowledge team management framework, and then focused on constructe the path of the knowledge team ontology, including constructing methods, team knowledge acquisition and classification. At last, this dissertation pointed out the ontology structural model of knowledge team.The evaluation of Ontology-based team knowledge of the effectiveness is the core of this dissertation. Gaving the analysis evaluation method based on the framework of DEA.Then combined with knowledge of the ontological structure of the knowledge team and made the effectiveness of ontology evaluation index system and methods, combined with industry knowledge in Wuhan IT team conducted as a case study of practice.Finally, analysised affected factors systrmly through dynamics, risistance, supporting’s demantion and constructed the supporting system of knowledge team effectiveness.The innovation of this dissertation has three aspects:(1)Builting a demain ontology of knowledge of the team. From researching affected factors, this innovation analyzed the ontology structure of the knowledge, and revealed the affected mechanism between the effectiveness of knowledge team, and demain ontology. It provided a path to improve the effectiveness of knowledge team instruction.(2)Providing the team evaluation methods and index system of the knowledge team effectiveness based on ontology. This innovation from the perspective of knowledge-sharing, verified the ontology impact on effectiveness of knowledge team through the adjust effect during ontological knowledge inputs and outputs.It gave a useful guide for the practice operations.(3)Designing the environment supported factors model. This innovation analysised affected factors through enhancing dynamics, weekening risistance, and strengthening supporting. It gave the suggestion to improve the effectiveness of knowledge team based on ontology through intergration the knowledge resources.更多还原