【作者】 王能；

【导师】 郑丕谔；

【作者基本信息】 天津大学 ， 管理科学与工程， 2008， 博士

【摘要】 伴随着信息化与全球化,虚拟团队理论的研究成为管理学的前沿课题;深入地研究虚拟团队的组织与管理问题,具有重要的理论意义和应用价值。本文基于团队理论、管理理论、模糊理论和博弈论,对虚拟团队的概念、合作伙伴的选择、收益分配和绩效管理进行了系统理论分析与实证研究,并得出了相应的结论。根据当前企业合作研究存在的问题,提出了虚拟团队的概念,并论述了与虚拟企业、虚拟组织与企业联盟的关系,指出从虚拟团队的角度研究企业间的合作更具有实际意义。对虚拟团队产生的一般环境因素及产生的动因理论做了详细的分析,并阐述了组建虚拟需要的五大平台及它们之间的关系;探讨了虚拟团队的组织特征与组织结构,提出了虚拟团队生命周期的四个阶段。构建了合作伙伴的动态指标,并建立了不完全信息下的综合选择模型,先是用因子判断法确定其指标权重,用风险因子的模糊优选模型精选个体最优,再用遗传算法确定其最优组合。提出了基于分类的虚拟团队收益分配模式,即核心成员采用纳什谈判分享分配模式,而外围成员采用基于委托代理理论的固定分配模式,对无形资产则采用共享分配模式;用博弈论研究了无委托(监督人)的合作促进机制。建立了基于平衡记分卡的虚拟团队绩效体系,并运用模糊AHP方法进行综合评价;从激励机制、团队运行环境和成员企业联盟管理能力的角度构建了虚拟团队绩效提升机制。最后,以山东人才网为实证,运用本文所研究的科学的理论与方法对山东人才网进行组建与管理,取得了很大的经济与社会效益,说明本文的研究成果具有很重要的实践意义。更多还原

【Abstract】 With information and economy intensified and globalized, studies of the theory of virtual team have become a frontier topic in the area of management and business. It is very important both in theory and application to make a thorough study of the management issues of virtual team. Based on the team theory, fuzzy theory and game theory, this dissertation makes both theoretical and empirical studies of the aspects about the concept of virtual team, organizational construction, choice of partners , profit sharing and distribution and performance management, etc. Finally, some conclusions are drawn accordingly.Based on related existing researches, a relation between virtual team and virtual enterprise or virtual organization is expounded and concept of virtual team is defined at the beginning of this dissertation. An emphasis is put on a cooperative relationship between enterprises in this dissertation.The internal and external environment for modern enterprises is analyzed, and a deep discussion is made about the technique foundation and communication platform for a virtual-team. By analyzing the organizational character and organizational construction, a theory of life cycle of virtual-team is brought forth.After discussing dynamic indices to choose partners, a new comprehensive method for selection of partners based on incomplete information is proposed, and, to perform the new method, weight factor judgement table method, a fuzzy model based on risk factor, and genetic algorithm (GA), are introduced.A mode of profit distribution among virtual team members on basis of classified partners is proposed in this dissertation. Nash Bargaining Model is put forward for core partners, and principal-agent theory is applied to general partners. Furthermore, to promote cooperation among of virtual team without the principal or supervisor a mechanism is analyzed based on game theory.By using the balance score card, performance appraisal system of virtual team is set up, and a fuzzy-AHP model is provided to complete it. In this dissertation, a fundamental framework of alliance capability is proposed and its intrinsic mechanism of promoting performance of firm alliance and virtual team is given.Finally, a case study is carried out based on the theory and method studied in this dissertation. Result from the case study shows encouraging applications to practice.更多还原