【作者】 倪国栋；

【导师】 王建平；

【作者基本信息】 中国矿业大学 ， 工程管理， 2012， 博士

【摘要】 随着“代建制”在我国的深入推行，代建绩效水平普遍不高的现状与代建业务的广泛需求之间的矛盾日益明显，亟待进行代建绩效的改善。本文试图引入知识管理和组织学习理论，从代建单位的角度入手来研究代建绩效改善问题。本文通过对“代建制”和代建管理模式的理论分析，界定出代建绩效的概念和内涵，通过问卷调研对当前各地代建单位的代建绩效现状进行衡量和分析，并通过文献研究和问卷调研对代建绩效的主要影响因素进行了识别与界定，提出了代建绩效改善的角度和思路。在前人研究成果的基础上，对代建单位的知识管理、组织学习、项目管理核心能力和代建绩效等研究变量的含义进行了界定，开发出相应的测量量表，通过文献研究和基础理论分析，提出了有关各绩效改善要素与代建绩效关系的研究假设，并构建出知识管理、组织学习与项目管理核心能力对代建绩效的改善机理理论模型。根据实证研究的步骤与方法，开发了实证研究的测量工具，编制出调查问卷，对分布在江苏、上海、山东、山西、天津、辽宁、海南、广东、福建等9个省市的65个代建项目进行了问卷调查，利用SPSS17.0和AMOS7.0等统计分析软件对调研数据进行描述性统计分析、效度与信度分析、相关分析以及数据正态性检验，并利用AMOS7.0软件对初始结构方程模型进行检验、运行与修正，得出了最优模型，然后利用初始模型和最优模型对理论假设进行验证，厘清了知识管理、组织学习和项目管理核心能力对代建绩效的改善机理和影响路径，并对实证研究结果进行了分析和讨论。在对系统动力学的基本原理、方法和实施步骤进行理论分析的基础上，讨论了代建绩效改善系统的动力学特征，分析了代建绩效改善系统的因果关系，构建出代建绩效改善系统的SD模型，并对SD模型中的变量进行编码和描述。在此基础上，编写出SD方程式，利用VENSIM PLE软件对代建绩效改善效果进行SD仿真，并对仿真结果进行了讨论。本文从三个方面提出了实现代建绩效改善的具体措施。首先，围绕代建单位知识管理水平的提升问题，根据代建单位的工作特点和实际需要，运用知识管理理论，对代建单位的知识体系进行划分，构建出基于知识管理活动系统、知识管理组织系统和知识管理信息系统的代建单位知识管理体系，并构建出代建单位知识管理绩效评价指标体系和基于模糊综合评判法的评价模型及其组织实施方式。其次，围绕代建单位组织学习能力的提升问题，运用组织学习理论和学习型组织理论，提出了基于“火箭模型”的代建单位学习型组织的创建方法，以及代建单位组织学习的方式和途径，并对代建单位组织学习的障碍和应对措施进行了讨论与分析。再次，围绕代建单位项目管理核心能力的提升问题，运用核心能力理论，构建出代建单位项目管理核心能力的指标体系，并提出培育和提升代建单位项目管理核心能力的措施。最后，得出了代建绩效改善系统的实现框架。更多还原

【Abstract】 With the vicarious management system(VMS) being performed ulteriorly in China, there isan obviously contradiction between the low status of the vicarious management performance(VMP) level generally and the extensive requirement of the vicarious management business, sothe VMP should to be improved at once. The dissertation attempts to introduce the knowledgemanagement and organizational learning theory to research the problem of VMP improvementfrom the angle of vicarious management corporation (VMC).Through the theory analysis about the VMS and vicarious management model(VMM), thedissertation defines the concept and connotation of VMP, measures and analyzes the currentstatus of VMP through the literature research and questionnaire survey about many VMCs inChina, and identifies and defines the main effect factors about the VMP through anotherquestionnaire survey, then puts forward the idea and angle to improve the VMP.The dissertation defines the meaning of the variables, such as the knowledge management,organizational learning, project management core competence and VMP of the VMC, andempolders the relevant measurement scales on the basis of previous research results, and putsforward the relationship hypothesis about the VMP improvement factors and the VMP throughliterature research and basic theoretical analysis, then sets up the improvement mechanismtheory model to improve the VMP through the knowledge management, organizational learningand project management core competence.According to the empirical research steps and methods, the dissertation empolders themeasurement tool about empirical research, compiles the questionnaire, and actualizes aquestionnaire survey about65vicarious management projects distributing9provinces and citiesin China, such as Jiangsu, Shanghai, Shandong, Shanxi, Tianjin, Liaoning, Hainan, Guangdong,Fujian, then has the descriptive statistical analysis, validity and reliability analysis, correlationanalysis and data normality test to the collected data using the SPSS17.0and AMOS7.0statistical analysis software, and inspects, operates, and modifes the initial structural equationmodel about the VMP improvement using AMOS7.0software, and receives the optimal model,and then validates the theoretical hypotheses and clarifies the improvement mechanism andeffect path improving the VMP through the knowledge management, organizational learning andproject management core competence according to the initial model and optimal model,whereafter analyzes and discusses the demonstration research results.Based on the theoretical analysis about the basic principles, methods and steps ofimplementation of system dynamics, the thesis discusses the dynamic characteristic of the VMP improvement system, analyzes the causality of the VMP improvement system, constructs the SDmodel of the VMP improvement system, describes and codes the variables in the SD model, thencompiles the SD equations of VMP improvement system, actualizes SD simulation about theimprovement effect of VMP using VENSIM PLE software, and discusses the simulation results.This dissertation brings forward the measures to actualize the VMP improvement from threeaspects. Firstly, contraposing the problem about how to enhance the knowledge managementlevel of the VMC, according to work characteristics and actual needs of the VMC, using thetheory of knowledge management, the dissertation divides the knowledge system of VMC, andestablishes knowledge management system, including the knowledge management activitysystem, knowledge management organization system and knowledge management informationsystem, and establishes the evaluation indexes system, evaluation model based on fuzzycomprehensive evaluation and the implementation methods about the knowledge managementperformance of VMC. Secondly, contraposing the problem about how to improve theorganizational learning capability of VMC, using the theories of organizational learning andlearning organization, the dissertation puts forward the method founding the learningorganization based on the “rocket” mode and the organizational learning means and ways inVMC, then discusses and analyzes the barriers and disposal countermeasures about theorganizational learning in VMC. Thirdly, contraposing the problem about how to enhance theproject management core competencies of VMC, according to the theory of core competence, thedissertation establishes the project management core competence evaluation indexes system, andputs forward the measures cultivating and promoting the project management core competenceof VMC. Finally, the dissertation brings forward the framework to actualize the VMPimprovement.更多还原