【作者】 陆志鹏；

【导师】 刘思峰；

【作者基本信息】 南京航空航天大学 ， 管理科学与工程， 2010， 博士

【摘要】 建设法治、高效、透明的服务型政府,绩效评估是重要的保障措施。在研究国外政府绩效评估的方法基础上,分析了我国政府绩效评估存在的问题,以南京市某区作为案例背景,探讨了基于民生视角的我国政府绩效评估的方法体系,创新点在于:(1)基于政府绩效管理模式,构建了民生视角型政府绩效评估体系指标,包含社会民生状况、经济发展水平与质量、政治文明发展速度与水平、精神文明建设水平等四个一级指标。运用三端点区间语言判断矩阵方法,建立了权重求解模型,分析了结果的合理性。(2)政府绩效评估的复杂性及不确定性、评估主体知识结构和偏好的差异性等导致了政府绩效评估中不同主体不同结构的不确定性偏好信息。研究了基于多种类不确定性偏好逻辑一致性判断方法,分析了多种类不确定性偏好的排序机理,提出了集成五类不确定性偏好的模型,以某地区街道绩效评估说明了方法应用步骤。(3)由于评估者对于被评价对象的熟识程度不一、知识水平的差异,人类思维的模糊性和局限性等,可能对某些问题难以做出公允和恰当的判断,由此形成不完全信息下的政府绩效评估。建立了残缺元素可能值推断模型,提出了基于残缺互补判断矩阵的决策方法;提出了一种改进DEA的政府绩效评估方法,将决策单元的变量区间划分为若干个子区间,建立了各子区间上决策单元的DEA效率值集结模型,以达到对所有的DMU进行充分排序的目的。(4)政府绩效评估是对政府某个时期内政治工作和执政能力的总体检验,评估过程中应采用全面、联系、运动的观点看问题,实时掌握政府的党政工作是否尽职、业绩是否突出、为官是否清廉的情况,在动态评估中形成对政府的基本型结论。针对评估过程中不同阶段形成的多元不确定性偏好,提出了不同决策者的权重识别模型、群体意见一致性识别模型和阶段权重确定模型,建立了具有时序特性的多阶段多类结构形式不确定性偏好集成模型。(5)针对政府绩效评估中的民生观体现不足的问题,运用灰色系统理论方法,建立了基于民生视角的政府绩效考评贝叶斯网络模型,提供从民生角度测评政府部门绩效的定量分析工具,给出了一种基于信息不完全的政府绩效评估定量方法,能较好地处理信息不完全时政府绩效考评问题。(6)绩效评估的最终目的是寻求提高绩效的途径,建立了一种不确定权重条件下的多属性评价模型,评价对象有提高自身优势和降低竞争视野中竞争对手优势的双重目标,通过公平竞争获取权重,将模型应用于南京市某区政府绩效改进方案的优选,一定程度上保证了绩效改进方案的科学性和公正性。更多还原

【Abstract】 Performance evaluation is the most important guarantee to construct the serving government with nomocracy, efficiency and translucent. The problems of government performance evaluation are analyzed based on the theories of performance evaluation abroad. The theory system of performance evaluation grounded on livelihood perspective is discussed on the background of certain area in Nanking. The innovation is as follows:(1) The government performance evaluation index system with people’s livelihood direction is constructed based on government performance evaluation management pattern, which includes four first index people’s livelihood, economy level and quality, political civilization level and spiritual civilization level. Then, the power solving model is constructed using three endpoints interval linguistic matrix theory and the rationality of outcome is discussed.(2) Assessment of government performance with the complexity and uncertainty, assessment of the knowledge structure with differences of preferences has led to different structure of the main uncertainties of different preference information. Range is based on the logical consistency of uncertainty to determine methods of preference. Analysis of a number of types of uncertainty in the mechanism of preference ranking is done and proposed an integrated five preferred model with uncertainty. Streets in an area are taken as an example to assess the performance of the steps described Methods.(3) As the assessment were evaluated for varying degrees of familiar objects, the difference in level of knowledge, the ambiguity of human thinking and limitations and so on, certain issues may be difficult to make fair and appropriate assessment, which formed under incomplete information Government performance assessment. Established the value of missing elements inferred model, it is based on incomplete complementary method to determine the decision-making matrix. DEA is an improved assessment of government performance. Decision-making unit interval is divided into a number of variables sub-interval, the establishment of the sub-interval on the efficiency of decision-making unit of the DEA model the value of the assembly in order to achieve all of the DMU for the purpose of the full order.(4)Government Performance assessment is that during a certain period of government, political work and the general ability test. Assessment process should be comprehensive, linked the issue of the campaign point of view. Real-time information concerning the Government’s due diligence of the party and government work, performance is outstanding, whether official corruption situation, in a dynamic assessment of the formation of the Government’s basic conclusions. Assessment process is the formation of different phases of the uncertainty of multiple preferences, different weights of decision-makers to identify the model, consistency groups to identify the views of the right to re-stage model and determine the model with time-series characteristics of the establishment of the multi-stage form of many types or structure integrated model of preference uncertainty.(5)Performance assessment against the Government of the people’s livelihood concept reflected the problem of inadequate methods, using the gray system theory. Perspective based on the livelihood of the people in the Government Performance evaluation of Bayesian network model. Evaluation from the perspective of government departments, people’s livelihood quantitative performance analysis tools is done. Given incomplete information based on the quantitative method to assess government performance. It can deal with incomplete information better when the issue of government performance appraisal. (6)The ultimate aim of performance evaluation is to seek ways to improve performance. The establishment of a weight under the conditions of uncertain multi-attribute evaluation model is done. Evaluations of subjects improve their own competitive advantages and reduce the advantages of vision in the dual objective of competitors. Through fair competition to obtain the weight of the model used in a certain district, Nanjing City Government is applied to do optimization of performance improvement. To some extent, the performance improvement program is to ensure scientific and impartiality.更多还原