【作者】 杨畅；

【导师】 颜佳华；

【作者基本信息】 湘潭大学 ， 行政管理， 2011， 博士

【摘要】 党的十六大明确提出要“健全现代市场经济的社会信用体系。”党的十七大报告再次明确指出“健全社会信用体系”。2010年6月23日,召开的国务院常务会议强调,要全面推进依法行政,不断提高政府执行力和公信力,努力实现建设法治政府的目标。温家宝总理2011年2月27日在与网友在线交流时说:“现在影响我们整个社会进步的,我以为最大的是两个方面。一是社会的诚信,一是政府的公信力。这两个方面解决好了,我们社会就会大大向前迈进一步。”本文以西方国家新公共管理运动和我国政府诚信水平提升为宏观背景,借鉴和学习西方国家以及我国政府绩效评估经验、实践和理论研究成果,研究了以政府绩效评估理论为指导的当代中国政府公信力建设与提升问题。研究主要围绕以下几个问题展开:一是当代中国政府公信力建设的价值是什么?当代中国政府公信力建设的标准是什么?当代中国政府公信力建设遇到了哪些困难?二是为什么说政府绩效评估与当代中国政府公信力建设是契合的?三是系统、科学的政府公信力评估体系的结构具有什么样的本质属性?如何从绩效改善视角提升当代中国政府公信力?围绕上述问题,本文完成的研究工作主要体现在以下几个方面:1、阐释了政府公信力与政府绩效评估基础理论,主要论述了政府公信力的基本内涵、政府绩效评估的基本内涵以及政府绩效评估与当代中国政府公信力建设的关系。2、描述了当代中国政府公信力建设标准与困境,主要论述了当代中国政府公信力建设价值、当代中国政府公信力建设标准、当代中国政府公信力建设困境。3、论述了政府绩效评估与当代中国政府公信力建设两者的契合,主要体现在价值取向、理论逻辑、实践运作方面的契合。4、系统分析了当代中国政府公信力评估体系的构建,并提出了当代中国政府公信力提升的绩效方略。5、进行了当代中国政府公信力提升的实证研究,主要是结合湖南省岳阳县的实践活动,分析绩效评估对于政府公信力建设的推动。本文的主要结论和创新工作在于:本文指出了政府公信力建设是当代中国政府建设的当务之急。政府绩效评估对于当代中国政府公信力建设有极大的推动作用。政府公信力评估体系是由评估主体、指标、程序以及在这些方面的制度安排组成的有机系统。通过从更新思想观念、完善政策法规、优化治理结构、加强信息公开方面着手绩效改善来促进当代中国政府公信力建设。更多还原

【Abstract】 The 16th Congress of Chinese Communist Party proposed clearly“To improve the social credit system of the contemporary market economy”. The report of the 17th Congress of Chinese Communist Party stressed the point again. In order to achieve the goal of establishing a government under the rule of law, it was emphasized to develop the administration confirming with the laws comprehensively and enhance the power of implementation and the governmental credibility constantly in the State Council routine conference on June 23, 2010. Premier Wen Jiabao said, when he communicated with the friends online on February 27, 2011:“Now there are top two aspects, which are affecting the progress of our entire society:one is the integrity of the society; the other is the governmental credibility. When these two things are settled, our country will forge ahead a magnificent step.”The dissertation takes the new public management movement of western countries and the promotion of Chinese governmental credibility as the macroscopical background. This dissertation has studied the topic of the construction and with the evaluation theory on governments on the basis of learning from the evaluation experience and the research achievements both on practice and theories in western countries . The research mainly focus on the following questions: Firstly, what is the value and standard of the construction of Chinese government credibility, and difficulties we’ve encountered during the constructive process? Secondly, why do the strategies of the governmental performance evaluation match the credibility construction of Chinese government? Thirdly, what instinctive characteristics of the structure should be with the evaluation system? How can we improve the Chinese governmental credibility from the view of the governmental performance improvement?The dissertation mainly embodies the following aspects focusing on the above-mentioned questions:1、having explained the basic theories of the governmental credibility and governmental performance evaluation, which includes the basic connotation of governmental credibility and governmental performance evaluation and the relationship between the strategies of governmental performance evaluation and the credibility construction of Chinese government. 2、having stated the standard of the contemporary Chinese governmental credibility construction and the difficult situation of the contemporary Chinese governmental credibility construction, mainly dissertated the value of the contemporary Chinese governmental credibility construction, the standard of the contemporary Chinese governmental credibility construction and the difficult situation of the contemporary Chinese governmental credibility construction. 3、having dissertated the conjunction of the governmental performance evaluation strategies and the contemporary Chinese governmental credibility construction, mainly reflecting on the conjunction of these three aspects: value orientation, theory logic, practice operation . 4、having a systemic analyses on the systemic construction of contemporary Chinese governmental credibility evaluation and introduced the strategies of contemporary Chinese governmental credibility promotion. 5、having committed an empirical study of contemporary Chinese governmental credibility promotion according to the practical case of Yueyang County in Hunan Province, which analyzed the promotion to governmental credibility construction resulting from the performance evaluation.The conclusions and innovations of this article lie in: it points out the urgency to build the government credibility. The governmental performance evaluation plays great role in promoting the constructs of the contemporary Chinese government. The governmental credibility evaluation system is an organic system which is composed in the body, the target, the process and the arrangements of some legislation related to these aspects. The construction of contemporary Chinese governmental credibility is promoted by the way of improving the governmental performance, which is achieved through these aspects, such as reforming in thinking, the adjustment of the policies and regulations, improving the management structure, the strengthening public information.更多还原