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公共危机传播中的广东政府信息公开研究

Study of the Publicity of Government Information of Guangdong Province During the Transmission of Public Crisis

【作者】 李恬

【导师】 董天策;

【作者基本信息】 暨南大学 , 新闻学, 2011, 硕士

【副题名】基于“非典”和“甲流”两大疫情的比较分析

【摘要】 本文以政府信息公开为研究对象,积极借鉴西方的危机传播理论,研究广东在公共危机应对中的信息公开方面到底做了哪些开创性的工作?又存在哪些不足和需要改进之处?本文通过对《广州日报》2003年“非典”疫情和2009年“甲流”疫情报道内容的分析,选取新闻走势、新闻来源和消息来源、报道主题三个指标,对两次疫情的危机潜伏期、危机爆发期和危机恢复重建期三个阶段的报道分别进行统计,比较广东政府信息公开在频度的把握、内容的侧重、时机的选择、渠道的控制等方面的差异和进步。采取定性分析和定量分析相结合的方法,借助有说服力的数据和资料,归纳总结了政府信息公开方面的“广东经验”。本研究发现,在法制建设上,广东率先为信息公开立法完成了由行政手段向法律手段的“华丽转身”,对政府信息公开发展起着重要的保障和规范作用;在制度建设上,广东不仅率先建立新闻发言人制度,并将新闻发言人制度的运行推向常规化和规范化;在组织构架上,跨部门、跨单位的统一的突发事件应急机构设立,打破了政府信息公开的行政壁垒;在机制完善上,高效的信息沟通凸显了政府信息公开的预警功能;在科技支撑上,广东依托应急管理学会、专家和技术研究中心,强化了政府信息的权威性;在渠道建设上,电子政务和短信等新媒体的运用越来越频繁,不断丰富信息公开的方式和渠道。这些“先行先试”的宝贵经验大大推进了广东政府信息公开,为我国探索出符合现实国情的信息公开制度提供了地方实践的样本。

【Abstract】 The paper studies government information Publicity. Actively learn from the Western crisis communication theory, it study the following questions:what pioneering work had the Guangdong government been done to improve the government information Publicity in crisis response management? what are deficiencies need to be improved? Based on the reports’content of "Guangzhou Daily" about "SARS" in 2003 and "H1N1" in 2009, the paper select three indicators (The tendencies of reports, news sources and information sources, the theme of reports), which cover three stages of public crisis (incubation period, the outbreak period, settlement period), the aim of that is to compare the differences and progress between the performance of two public crisis about information Publicity of Guangdong government, which has a relationship with frequency, content, timing, channel and so on. To qualitative analysis and quantitative analysis methods, With convincing data and material, the paper try to summarize "the Guangdong’s experience" of Government Information Publicity.This study found that, In the aspect of the legal system construction, Guangdong government public the information by administrative legislative completely turn to by legal, it plays an important role in Safeguarding and regulating the government information publicity; In the aspect of system construction, Guangdong province not only first build news spokesman system, but also make news spokesman system running into routinization and standard; In the aspect of the organizational structure, a multi-sector unit unified emergency agencies set up, breaking the administrative barriers in publicity of government information; In the aspect of the mechanism perfection, and effective information communication highlighted the government information publicity warning function; In the aspect of the science and technology support, Guangdong government rely on emergency management institute, experts and technology research center to strengthen authority of government information; In the aspect of the channel construction, e-government and the use of new media, such as SMS, was used more and more frequently and enrich the public way and channels. Its accumulated valuable experience has became an example of local practice in information publicity in line with our actual situation.

  • 【网络出版投稿人】 暨南大学
  • 【网络出版年期】2011年 10期
  • 【分类号】G206.3;D630
  • 【被引频次】1
  • 【下载频次】342
  • 攻读期成果
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