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从“增负减能”到“减负增能”:基层治理数字化转型的优化路径
From “Increasing the Burden and Reducing the Capacity” to “Reducing the Burden and Increasing the Capacity”: The Optimization Path of Digital Transformation of Primary-level Governance
【摘要】 数字化转型被认为是基层“减负增能”的重要工具,但在实践中有时却产生“增负减能”的结果。本文聚焦于基层治理数字化转型“增负减能”的生成机制及其迈向“减负增能”的优化路径,研究发现:第一,基层治理数字化转型主要依托行政发包制实现,在发包方“目标模糊”、管理方“‘积极’应对”、代理方“被动应对”的共同作用下,大量数字化场景并未服务于基层实际需要,反而挤占了基层工作人员的时间资源,这既加重了基层负担,也降低了基层处理其他日常事务的能力;第二,平台化是化解该困境的有效途径,其机制是构建统一的任务分派平台以降低重复性任务量、构建面向基层的数据共享平台以赋能其决策和管理能力、构建面向基层的技术平台以提升其日常事务的处理效率,以此实现基层治理的“减负增能”;第三,合作生产是实现平台化的关键,需要不同层级政府、技术企业与公民的共同规划、共同设计、共同管理、共同供给来构建“减负增能”的平台系统。因此,应以上下互动的“平台化运作”模式优化自上而下的“行政发包制”模式,吸纳基层、技术企业等主体参与数字化转型的规划、设计、管理等环节,使得数字转型服务于基层实战需要,以实现“增负减能”向“减负增能”的转型。
【Abstract】 Digital transformation is considered to be an important tool for primary-level to “reduce the burden and increase the capacity”, but in practice, it sometimes results in “increasing burden and reducing capacity”. This paper focuses on the generation mechanism of the digital transformation of primary-level governance and its optimization path towards “reducing the burden and increasing the capacity”. The mechanism is to build a unified task assignment platform to reduce the amount of repetitive tasks, a data sharing platform for primary-level to empower their decision-making and management capabilities, and a technology platform for grassroots to improve the efficiency of their traditional daily affairs, so as to realize the “reducing the burden and increasing the capacity” of primary-level governance. Third, cooperative production is the key to realize the platform, which requires joint planning, joint design, joint management and joint supply from different levels of government, technology enterprises and citizens to build the platform system of “reducing the burden and increasing the capacity”. Therefore, the top-down interactive platform operation model should optimize the top-down administrative contracting system model, and involve the primary-level, technology enterprises and other subjects in the planning, design, management and other aspects of digital transformation, so as to make digital transformation serve the needs of the primary-level in the field, in order to achieve the transformation of “increasing burden and reducing capacity” to “reducing the burden and increasing the capacity”.
【Key words】 primary-level governance; digital governance; digital transformation; reduce the burden and increase the capacity; primary-level burden;
- 【文献出处】 南京社会科学 ,Nanjing Journal of Social Sciences , 编辑部邮箱 ,2023年07期
- 【分类号】F49;D630
- 【下载频次】490